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GO Airlink Reviews

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4.7
Rated 4.7 out of 5
4.7 out of 5 stars (based on 108 reviews)
Excellent79%
Very good11%
Average7%
Poor3%
Terrible0%
Rated 5.0 out of 5

I used Go Airlink NYC for the hotel transfer to JFK and I got an upgrade. I paid for a shared transfer but, as there were no other passengers for that day at that time, they sent me a private driver for the same price!!! And he had a full electric Tesla car…all to me.

Thank you very much to the Go Airlink NYC team because they are effective and kind. I recommend it, it’s simple and cheap.

excellent
Rated 4.0 out of 5

Go Airlink did a great job getting me from LaGuardia Airport to Grand Central Terminal. Once I landed at the airport I made my way to the welcome center to call them . The dispatcher said someone would at the pickup point in 15 minutes. What I didn’t know is that the van service wasn’t available so they sent a private vehicle ( free upgrade) to pick me up. The driver Muostafa was excellent and very friendly .Great job Go Airlink . I will be using your service again in the near future.

Thank you, T. Strang

Timothy Strang
Rated 5.0 out of 5

My flight to JFK was delayed. I had booked a shared shuttle and was concerned about missing my ride. I got an upgrade to a private car as the shared shuttle wasn’t available. The helpful customer service rep confirmed that there was no extra charge.

What a pleasant surprise! The driver Oli was such a skillful and patient driver navigating the drive to Manhattan during rush hour.

I will definitely be using Go Airlink again!

Suzie D.
Rated 5.0 out of 5

Great driver

Nancy
Rated 5.0 out of 5

thanks great job

V
Rated 5.0 out of 5

Nous avons été surclassés et sommes ravis de la compagnie !

butel
Rated 5.0 out of 5

I got an upgrade to a private ride which was very welcome after a long flight. The driver was very nice and hé called me before picking me up

Samia
Rated 5.0 out of 5

I’d like to give a huge shoutout to Donovan for his exceptional service! He was incredibly friendly, kind, and went above and beyond to offer fantastic suggestions for our first trip to New York. His recommendations truly made our experience unforgettable. A+++++++++ service!

Andy
Rated 5.0 out of 5

Motorista muito simpático, ο atendimento foi super preciso e atencioso. Sem atrasos ou problema. Carro muito confortável

Vale muito a pena usar pelo New York Sightseeing pass

Marcelo Fuzita
Rated 5.0 out of 5

Used this shuttle service for first time yesterday. I was not disappointed!! Great price, promptness, easy transfer! Driver Ferriera, van 1422 was so polite and courteous. Met Richie, another member of Airlink team on ride, who was same. This will be my ride to Grand Central when I visit New York to CT!!

Cathy Blasco