Book Your Ride:

Arrival and Departure Procedures

Airport Shuttle

Shared Ride Service

Arrival Procedures:

You will receive a text message upon arrival. Click the link in the text message to receive instructions on meeting your driver. After collecting your bags, proceed to the Welcome Center, and press the Ready Now button to be connected with your vehicle.

If you have issues, please proceed to the Welcome Center in your arriving terminal and call extension#18 using one of the courtesy phones to connect directly with Go Airlink NYC.

Departure Procedures:
Departure Procedures: It is not necessary to call us to reconfirm your pickup time. Our driver will be dispatched to pick you up at the time designated on this confirmation. If you are being pickup from a hotel, please wait in the lobby.

Should you need to make changes to an existing reservation, or you require additional assistance, please call 1-212-812-9000.

Private Car Service

Private Service

Arrival Procedures:

You will receive a text message upon arrival. Click the link in the text message to receive instructions on meeting your driver. After collecting your bags, proceed to the Welcome Center, and press the Ready Now button to be connected with your vehicle.

If you selected Meet & Greet service, your greeter will be in contact with you upon arrival.

If you have issues, please proceed to the Welcome Center in your arriving terminal and call extension#18 using one of the courtesy phones to connect directly with Go Airlink NYC.

Departure Procedures:
Your transfer is confirmed. It is not necessary to re-confirm unless you need assistance. For assistance or to change pickup time, call 1-212-434-0400 and provide your reservation number to the agent. To facilitate service, advise the Hotel Concierge/Doorman that you are waiting for a pick-up.

Grand Central Express

Private Van Service

Arrival Procedures:

You will receive a text message upon arrival. Click the link in the text message to receive instructions on meeting your driver. After collecting your bags, proceed to the Welcome Center, and press the Ready Now button to be connected with your vehicle.

If you selected Meet & Greet service, your greeter will be in contact with you upon arrival.

If you have issues, please proceed to the Welcome Center in your arriving terminal and call extension#18 using one of the courtesy phones to connect directly with Go Airlink NYC.

Departure Procedures:
Your transfer is confirmed. It is not necessary to re-confirm unless you need assistance. For assistance or to change pickup time, call 1-212-434-0400 and provide your reservation number to the agent. To facilitate service, advise the Hotel Concierge/Doorman that you are waiting for a pick-up.

How to Easily Connect with Your GO Airlink NYC Driver

At GO Airlink NYC, we’ve made airport pickups faster and smoother with our Passenger Link technology. Once you book a ride, you’ll receive a confirmation email with your reservation ID. This ID is tied to our Passenger Link system, allowing us to quickly access your booking and connect you with your driver right when you arrive, so you can be on your way without delay.

Passenger Link Technology

Step 1: Receive a Text Message

When your flight lands at JFK, Newark, or LaGuardia, you’ll receive a text message similar to Step 1 above. This message will have a link—just click it to access your reservation details. No fuss, no hassle.

Step 2: Head to the Welcome Center

After you’ve grabbed your luggage, make your way to the airport’s Welcome Center. Once you’re there with your bags and ready to go, hit the “Ready Now” button to let us know you’re all set for pickup. 

Step 3: Get Ready for Your Ride

The moment you check in, we’ll show you all the important details—your driver’s info, vehicle description with plate number, and how far away he or she is. In just a few minutes, your driver will arrive, and you’ll be on your way to your destination!

It’s that simple. Three quick steps from touchdown to takeoff, getting you where you need to go without missing a beat!

Official Licensee

GO Airlink NYC is an official licensee of the Port Authority of NY & NJ

Fast & Reliable

Recognized as having the best on-time record of any ground transportation company in NYC.

Every Day Low Rates

Simple, Flat Rate Pricing—Any Time, Any Day with shared rides starting at just $29. No hidden fees. The price we quote you is the price you pay.

Worry-Free Booking

Book your ride in minutes and let us take care of the rest! We track your flight to ensure we’ll be there on time and meet you curbside in your terminal.