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GO Airlink Reviews

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Rated 3.2 out of 5
3.2 out of 5 stars (based on 100 reviews)
Very good7%
Rated 5.0 out of 5

They service was great they was courteous they provided me with transportation better than the transportation I asked for they accommodated me with better service with no extra charge I would recommend them to my family and friends and the driver was helpful and polite and they was on time

Rated 3.0 out of 5

We’ve been asked to leave a review, because we had a ride with airlink. So we actually have had two rides. One shared ride from the airport to the hotel and the second back to the airport a few days later.

The first ride was really bad. Until we have been collected, we waited more than an hour standing at the welcome center of JFK Airport. The ride took very long, because everyone who has been collected after we have been collected, got their drop off before it was us the leave the car. We were the last ones.

The second ride unfortunately wasn‘t great, too.

Instead of that normal bigger type of mini-bus, we have been collected by a Sedan. Now we were told afterwards, that this was supposed to be an upgrade, because the other one failed.

We did not think that this ride was an upgrade.

Yes, the car looked nicer. The driver was extremely friendly and nice but the car was way to small for 6 adults plus lots of luggage.

I sat in the second row squeezed in the middle and it was really uncomfortable.

And knowing the NY traffic, the pickup time airlink offered us, was way to late. We reached the airport so short in time, that after checking in and security control only minutes have been left until we had to bord.

So the result of these experiences will be that we won‘t no longer choose Airlink or SuperShuttle and would rather use Uber next time.

Rated 5.0 out of 5

Excellent service! Booked shared ride but after flight delays missed my shuttle reservation but GOLink upgraded to sedan and got me to destination in comfort and stress free!!!

Rated 5.0 out of 5

great on time service. booked a shared ride but was provided an upgrade as there were no other passengers at the time of my pick up.

would definitely use this service again.

Rated 4.0 out of 5

Great experience right on time

Rated 4.0 out of 5

Driver was fine picked us up right on time clean vehicle

Rated 5.0 out of 5

Punctual and helpful service.

Communication via email is simple and perfect, even for those who don’t know English well like me.

I will definitely use the service in the future

Stefania Spada
Rated 5.0 out of 5

Recently, I had the pleasure of using GO Airlink’s shuttle service, and I must say that my experience was extremely positive. In this review, I want to highlight the outstanding qualities and services provided by this dependable transportation provider.

First and foremost, what impressed me the most was the reliability and punctuality of the shuttle service. Even though they couldn’t pick me up directly from my location, they went above and beyond by sending a private vehicle that arrived right on time at the designated pickup spot. This alleviated any concerns I had about being late for my destination. The driver was professional and friendly, ensuring a smooth and comfortable ride, which made the overall journey a truly pleasant experience.

Furthermore, I found the GO Airlink staff to be highly professional and courteous throughout my interactions with them. They were prompt in addressing my inquiries, providing detailed information about schedules, fares, and any additional services they offered. Their attentiveness and willingness to assist made the booking process seamless and stress-free.

GO Airlink stands out as a transportation provider due to its reliability, efficiency, and customer-centric approach to their shuttle service. Their commitment to timeliness, cleanliness, and exceptional customer service truly sets them apart from the competition. These aspects collectively make GO Airlink an ideal choice for all your transportation needs between your home and the airport.

I wouldn’t hesitate to recommend GO Airlink to anyone in need of an efficient and reliable shuttle service. Whether you require airport transfers, daily commutes, or transportation for special events, I am confident that GO Airlink will continue to deliver excellent service that exceeds your expectations.

Mcson S.
Rated 5.0 out of 5

I have a foreign mobile phone number, and I liked it that Go Airlink reservation site accommodates foreign numbers. I signed up for a shared ride, but as it turned out I received a private car at no extra cost. That was nice!

Teddy Weinberger
Rated 5.0 out of 5

On 2/Nov/23 I booked with Go Airlink a shared shuttle from LaGuadia to upper East Side for pick up on evening of 8/Nov/23.

I disembarked from my flight and headed for the waiting area as usual. It was there that I was greeted by a gentleman with a notice showing my name and escorted me to what I thought was my shared shuttle….. however it was a surprise and a delight to be greeted by a driver and his car and taken straight to my destination.

I found out later that apparently the company couldn’t supply a shared shuttle for the timing I requested and had arranged an upgrade for me with meet and greet and private car.

I have used this company each time I arrive and depart from NY and they have always supplied very personable, professional and friendly drivers and most importantly always on time.

I certainly would recommend the use of Go Airlink a great service at very competitive prices.