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GO Airlink Refund Request

Travel plans change? Don’t worry, it happens all the time. That’s why we have a refund policy to make life easy for everyone.

If you need to change or cancel a reservation, you are welcome to do so up to 4 hours before your pickup time without a penalty. Just give us a call at 212-812-9000 – all refunds and changes will be done over the phone.

If you are looking for a status on your refund request, please fill out the form below. Please keep in mind that refunds often take 10-12 business days to be fully processed.

Official Licensee

GO Airlink NYC is an official licensee of the Port Authority of NY & NJ.

Fast & Reliable

Recognized as having the best on-time record of any ground transportation company in NYC.

Affordable Rates

Shared rides start at just $29, and are available to and from major NYC airports, including JFK, LGA & Newark.

Worry-Free Booking

Book your ride in minutes and let us take care of the rest! We track your flight to ensure we’ll be there on time.