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FAQs|Boarding & Luggage

Do I need to call and reconfirm my pick up time before the shuttle?

GO Airlink NYC
posted this on January 1, 2016

For reservations booked online at or by calling our customer service department at 212.812.9000, there is no need to call and reconfirm your pickup time, we'll be ready for you!

For all pick-ups at the airport, once you have collected your luggage, please follow the signs to the Ground Transportation desk and advise the agent at the desk (wearing a red jacket) of your GO Airlink Shuttle reservation. You can also call us at extension #18 from the complimentary telephones located at Ground Transportation desk area.