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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 287 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Our group had a great experience with the driver who picked us up from EWR to our hotel. She was on time, professional, and very courteous. The ride was smooth and comfortable, and she made sure everyone in our group felt taken care of. Excellent service from start to finish — highly recommend!
Excellent communication, easy to book, great driver, smooth ride!
Our driver Hubert was fantastic! Not only did he entertain our group of 3 but he answered every question, gave great advice and changed our route to accommodate going through a tunnel. Thank you, Hubert. You made our first interaction with locals and NYC great! Will recommend Go Airlink NYC to anyone traveling to the city!
A wonderful experience
Pick up was on time and driver was pleasant and courteous.
Everyone at My Sedan has been so helpful as our travel times have fluctuated. Each interaction has been professional and friendly.
Our driver last evening, Guys, was welcoming and personable. We recommend this service.
Great communication and drivers.
On time. Safe driving. Clean car. Provided bottled water. Contentious driver. Highly recommend.
On time. Helpful. Informative.

Reviews Submitted through Our Site

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard

Excellent service. We booked the shuttle but we were upgraded to a private vehicle the driver Antoine was excellent very courteous and professional. I highly recommend GO Airlink

Dean

I love this service, I have used them many times and have never had a problem. I am happy that their service is available from both JFK and EWR.

Tamara Burwell