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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 287 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Excellent communication, easy to book, great driver, smooth ride!
Our driver Hubert was fantastic! Not only did he entertain our group of 3 but he answered every question, gave great advice and changed our route to accommodate going through a tunnel. Thank you, Hubert. You made our first interaction with locals and NYC great! Will recommend Go Airlink NYC to anyone traveling to the city!
A wonderful experience
Pick up was on time and driver was pleasant and courteous.
Everyone at My Sedan has been so helpful as our travel times have fluctuated. Each interaction has been professional and friendly.
Our driver last evening, Guys, was welcoming and personable. We recommend this service.
Great communication and drivers.
On time. Safe driving. Clean car. Provided bottled water. Contentious driver. Highly recommend.
On time. Helpful. Informative.
Great service on time and clean car. Very personable and helpful with bags and communication.

Reviews Submitted through Our Site

I was recently vacationing in NYC and needed a ride to the airport, and booked a shared ride to Newark (from SOHO), for ~$35 USD. To my surprise, I was taken in a private SUV (~$90 USD) instead was not charged extra for the upgrade, and got to the airport with time to spare! This company under-promises, and over-delivers, unlike a lot of companies that nickel and dime their customers these days. I cannot recommend them enough.

Elliot Lax

I was skeptical at first due to bad reviews but the service was phenomenal. I’m always anxious how I’m going from point A to B especially if I’ haven’t been to a place but the company wiped away my worries. Andrea, the driver was on time and patiently waited for us. I thought that when you landed at the EWR airport, you’re close to the ground transportation. I didn’t know that another shuttle will take passengers to terminal itself at EWR. Driver waited patiently while my daughter and I were rushing to transfer to terminal and be at the welcome center as instructed for the meeting place. Such an outstanding service! will use this company again. The driver was Andrea. Great job!

Connie D.

Going FROM NYC to JFK was good! I’m glad I left a bit of extra time, because a shared ride means that there can be (and was) an additional pick up after mine, but the driver was good and we got to the airport in plenty of time. Very different from my experience from LGA to NYC.

IMP

I was Very happy with the service, easy to reserve. Very convenient.

Itsik

The car was very clean. The driver was great. Friendly and conversational

Lou

Great service

Used this company for twice during our visit to New York. We chose a shared shuttle

Very efficient and on time

Highly recommend them

David Bourke

Perfect and outstanding service. I live in Europe and booked Go Airlink from home. I was picked up at Newark upon arrival and also on departure, on time. Very friendly drivers. Thank you Sam and Charlie. I have recommend Go Airlink to my two friends, that are going to visit the US. They’ve already booked Go Airlink now. I will book again next year when I come back 100%. Thank you so much for your great service and fair price.

Heidi Beck Bregneberg

Pick-up and drop-off both arrival and departure was smooth. Though, there were a few minutes delay for both trips. will still give 5 star for convenience and safety.

Jhoanna Fernandez

We were very pleased when the shuttle wasn’t available we were offered private cars. The drivers were very safe and on time

joan sigmund

Driver was on time, very helpful, and quite courteous.

Would definitely use again.

B B Teague