Your feedback is important to us!
What's on your mind?
GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.
While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.
Reviews Submitted through Google
I will always use Airlink from now on and tell all of my friends🌟🌟🌟
Reviews Submitted through Our Site
Andrea from Argentina was my driver. I couldn’t tell you what an incredibly good driver Andrea was and an excellent communicator. Andrea was ready with a smile to help me with the luggage, and had a great way of making people at ease regarding their travel plans. I wish every time I need a ride it would be Andrea. She is an asset to this company. I was really impressed with her service. I wish Andrea all the best in all areas of her life.
I used the shuttle on Friday for a six o’clock flight, and through a comedy of errors, and incorrect paperwork I ended up at JFK. I was supposed to to Laguardia. Now the driver could have just told me take a cab, but instead, he took me to Laguardia. Took us a hour and half to get there. And I know he had a 2 and half hour drive home. This man went beyond the extra mile to help me out. I would gladly use this service again, with such awesome employees. I also called in and spoke to a manger to let them know how much I appreciated all the extra effort the driver went to help someone out.
Reliability is questionable. The ride from JFK to Grand Central station was fine. The return trip was stressful. The driver was nowhere to be found at our pickup time and place. We had to call the company where dispatch had to track him down. He did show up 10 minutes late. We were traveling to the airport. Timing is a crucial element with that. Travel is stressful enough. I don’t plan to use this service again.
Maria is an amazing driver and a wonderful person
She drove me to Newark from downtown Manhattan
Great service and easy to use. Andy drove us from JFK to Grand Central. He was attentive and plenty of advice on local places to eat. Thanks for the tips Andy!
On a recent vacation to NYC we used Go Airlink for transportation from Newark to Times Square and on our departure from Times Square to LaGuardia, We were a group of three adults including one disabled and two children ages nine and fifteen. Booking was simple and easy to do online. Both drivers were prompt, polite, friendly, informative and loaded all of our luggage for us. I highly recommend this company.
Fantastic service. Efficient and reliable. Would highly recommend.
Very simple to book a ride from and to the airports in NY. The drivers were very nice.
Great Service! Everything was perfect and very professional (all steps).
Used couple of times and will do it again. No need to search for more! Great Service! Everything was perfect and very professional (all steps).
Used couple of times and will do it again. No need to search for more!
Impeccable service! The team was waiting for me at the airport, and I received messages on my phone with my driver’s name and the car’s schedule. I highly recommend this service. I’m already planning my next trip!