$4 Off   Round Trip Shared Rides
BOOK NOW
BOOK NOW

Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 274 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%
​

Reviews Submitted through Google

Brooke Lopaka
Very positive experience after a long and exhausting travel day! From the time we landed we knew exactly what to expect thanks to great communication, and our driver was fantastic.
Jose Luis Costa
차영혁
When I arrived at the airport, they contacted me first and guided me at the baggage claim area. Thank you for your helpful information on the way to the hotel as well. My trip has started off beautifully thanks to you.
chuck jacobs
Donavan was very courteous and knowledgeable about the city. Best driver we have had. Enjoyed our conversation
Simon Bowler
John Steelman
Very convenient way to travel from airport to our hotel. Communication was great with our driver Sounni so meeting at pick up location went smooth. Sounni was very friendly and even answered some questions I had with another leg of our stay. SUV was quite comfortable and we enjoyed the ride after being on an airplane all day. Nice way to start our vacation exploring NYC.
Ramón R
Very good Communication and Fast Service
Lifeonthemove
Great communication driver was polite and informative
Arturo Rubio
Great 5-Star service! Maria was early for pick up, so friendly and easy to talk to, she even got me to the destination earlier than expected. I would certainly recommend Go Airlink NYC to if your a need of transportation for a large group.
elizabeth argraves
Driver very was professional and courteous, stayed in communication with me until he picked us up. Excellent driver, safe and patient. I would recommend this company to anyone looking for a safe reliable ride from JFK to Manhattan!

Reviews Submitted through Our Site

Perfect ride, at the airport very quickly

Traci Kinard

had a wonderful on time experience using airlinknyc ** driver was so friendly, nice and accommodating and got me into NYC right away

I ended up having my own personal sedan instead of a shuttle bus which was an extra special bonus. I would highly recommend !

Jp Wright

My driver was very patient to help me to find her in the ocean of black SUV, car super clean, trip to my downtown hotel perfect. First experience but not the last

I recommend

Denis

I was in a bind about how best to get myself and my luggage from NYC to Newark airport for a trip abroad. (I’m 83)

My regular limousine service had raised it’s price considerably.

I looked for a shuttle service.

One I had used years ago was out of business, so, I took a chance with GO Airlink NYC.

I even took a chance on reserving the return trip when arriving at 5AM!!

I was astounded and overjoyed at how great it was!

There was no problem at all either way. On the contrary, the service was de luxe with amazing cars and drivers ON TIME!

I’m very happy and grateful and delighted to give them a good review.

Thanks for reading and THANKS

GO Airlink NYC!

Theodore Fink

I mistakenly entered my phone number, and the driver not only emailed me when he couldn’t get ahold of me, he went inside my hotel to speak to the reception desk so he could get the correct phone number. Very grateful that he took that extra step to make sure I got to the airport on time.

Amanda Rico

Helpful staff who actually answer the phone.

Ella

While I appreciated the upgrade from Shuttle service to a private car, the driver was late for my pickup. Normally that would not be an issue, however waiting out in the 13 degree cold temperature for 30minutes was not a pleasant experience. The pickup location was also not a good option as they would not allow me to wait inside and there was no where for me to go but stand in front of the building in the cold.

Once the driver came it was all good. He was apologetic and very pleasant. He did his best to get me to my destination on time.

Had it not been for the delay and waiting out in the cold, I would have given 5 stars. May suggest adding in front of port authority as a pickup location.

Simone

I ordered a shuttle ride to JFK but was pleasantly surprised when a car picked me up instead. The driver was early, polite & helpful, the ride smooth. I recommend Go Airlink to friends & family.

E. A. Manhattan

Very accommodating, drivers where very nice and helpful

Albert Yongque

Great experience. My drivers to and from the airport arrived promptly to pick me up and contacted me directly to let me know where to meet them. The drivers arrived slightly ahead of the arranged pick-up time, so I never had to wait for my ride. Everyone I spoke with, including customer service and the drivers, was friendly, helpful, and professional.

Laura W