Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

3.2
Rated 3.2 out of 5
3.2 out of 5 stars (based on 101 reviews)
Excellent46%
Very good7%
Average7%
Poor2%
Terrible38%
Rated 5.0 out of 5

It’s ridiculous that they don’t accept gratuity in share ride service. The driver works more than the sedan service.

Alberto
Rated 5.0 out of 5

I prepaid twice and had perfect, courteous service each time! It was faster than they projected from Grand Central to LaGuardia. The pickup is across from the main entrance at Park and 42nd in front of TD bank. I will use them again and recommend! Thank you Charles!

Margaret Overton
Rated 4.0 out of 5

Given the problems we had at JFK airport, we were pleased at how smoothly the shuttle service went. Thank you for your service!

Robert D.
Rated 4.0 out of 5

The service to the airport was excellent. Even though there was a small miscommunication with dispatch we arrived to the airport in time and the driver was fun and safe.

Gustavo G.
Rated 5.0 out of 5

Absolutely fantastic highly recommend…. will definitely use again.

Debbie L.
Rated 4.0 out of 5

Great driver and a good, new vehicle. Much better than the Super Shuttle van I took Saturday from Newark to Manhattan.

Alyson M.
Rated 5.0 out of 5

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.
Rated 4.0 out of 5

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.
Rated 5.0 out of 5

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.
Rated 5.0 out of 5

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.