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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 287 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Omar was amazing and I was thrilled to get a solo ride in a brand new car
I will always use Airlink from now on and tell all of my friends🌟🌟🌟
Right on time perfect you guys are the best!
Got paired up with a driver (sort of like Uber) was prompt, polite and got me to my destination very quickly
Kabir was my driver and he was great. Very friendly and informative. I would request him again
Very friendly driver. He picked us from the airport and brought back to the airport. Definitely would ride with him again
Pleasant... good driver...very polite
Drivers are pleasant and service is stellar
The driver was early and provided a safe drive!
Fantastic professional service. Made the trip nice and easy.

Reviews Submitted through Our Site

Great service. Upgraded to Sedan. Clean car. On time. Delivered to destination without problem. I have previously used Airlink and will use it again.

Thora

Perfect ride, at the airport very quickly

Traci Kinard

had a wonderful on time experience using airlinknyc ** driver was so friendly, nice and accommodating and got me into NYC right away

I ended up having my own personal sedan instead of a shuttle bus which was an extra special bonus. I would highly recommend !

Jp Wright

My driver was very patient to help me to find her in the ocean of black SUV, car super clean, trip to my downtown hotel perfect. First experience but not the last

I recommend

Denis

I was in a bind about how best to get myself and my luggage from NYC to Newark airport for a trip abroad. (I’m 83)

My regular limousine service had raised it’s price considerably.

I looked for a shuttle service.

One I had used years ago was out of business, so, I took a chance with GO Airlink NYC.

I even took a chance on reserving the return trip when arriving at 5AM!!

I was astounded and overjoyed at how great it was!

There was no problem at all either way. On the contrary, the service was de luxe with amazing cars and drivers ON TIME!

I’m very happy and grateful and delighted to give them a good review.

Thanks for reading and THANKS

GO Airlink NYC!

Theodore Fink

I mistakenly entered my phone number, and the driver not only emailed me when he couldn’t get ahold of me, he went inside my hotel to speak to the reception desk so he could get the correct phone number. Very grateful that he took that extra step to make sure I got to the airport on time.

Amanda Rico

Helpful staff who actually answer the phone.

Ella

While I appreciated the upgrade from Shuttle service to a private car, the driver was late for my pickup. Normally that would not be an issue, however waiting out in the 13 degree cold temperature for 30minutes was not a pleasant experience. The pickup location was also not a good option as they would not allow me to wait inside and there was no where for me to go but stand in front of the building in the cold.

Once the driver came it was all good. He was apologetic and very pleasant. He did his best to get me to my destination on time.

Had it not been for the delay and waiting out in the cold, I would have given 5 stars. May suggest adding in front of port authority as a pickup location.

Simone

I ordered a shuttle ride to JFK but was pleasantly surprised when a car picked me up instead. The driver was early, polite & helpful, the ride smooth. I recommend Go Airlink to friends & family.

E. A. Manhattan

Very accommodating, drivers where very nice and helpful

Albert Yongque