Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 302 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

I always use GO Airlink NYC. They are reliable and efficient and very reasonable. My driver Wing was fabulous.
Lynn Harris
3 months ago
I enjoyed excellent, roundtrip transportation with GO Airlink. My flight to LaGuardia was delayed 3 hours, but a driver was dispatched promptly to pick me up and take me to my hotel—I think his name was Ray. Today, Victor picked me up for the trip back to the airport in a spacious, immaculate Mercedes Benz van (Ray’s van was UBER clean, too). On both rides, the drivers assisted me with my luggage and drove expertly—such a pleasure not to have terror-filled experiences. I had lots of questions about how the service worked that were responded to promptly via email. Finally, the “dispatchers” I spoke with on both legs of my trip were courteous, knowledgeable and professional. I will book with GO Airlink on future trips without hesitation!! I wish I’d known about this service years ago!
Laura Panza
3 months ago
These guys offer top notch Service. Go airline is your one stop shop
Ellie
4 months ago
Excellent service, very nice driver both ways
Emily Borck
4 months ago
Good experience with Airlink NYC for both my airport transfers. They picked me up at LaGuardia and took me to my hotel in Times Square, and also provided the return trip back to the airport. Both rides were on time, efficient, and stress-free. The drivers were professional and drove safely and smoothly, which made the experience even better. Everything ran as scheduled with no issues. I would definitely use this service again and recommend it for reliable airport transportation in New York City
Eric Simpson
4 months ago
Everything was great! Driver's were fun and on time. Would recommend.
Sean Asaro
4 months ago
Tiffani marie
4 months ago
Julie Hamman
4 months ago
Robert Novelli
4 months ago
The personnel from MySedan were highly accommodating, and very welcoming to the city. The driver was safe and the car was very comfortable.

Reviews Submitted through Our Site

I had the most enjoyable ride this evening to Manhattan. Please do give Mr. Salahuddin my thanks for a safe, courteous and professional ride home. I’ll be sure to use Airlink in the future and recommend to my flight attendant colleagues at American Airlines to do the same. I’ll be booking my next ride on Friday, the 15th! Kind regards,

Theresa Wheeler

Booked Go Airlink before reading the reviews. But was pleasantly surprised. Booked for 3 people and 16 bags of luggage from Manhattan to JFK. Was anxious about the time, the luggage the service. But all we can say us Excellent! All went well and we were very very happy

Barry G.

Great service, allowed us an earlier trip than reserved for and driver came out to find us and help us with our luggage

John G.

Fantastic service very prompt and very helpful driver put me at ease as my first time to new York ,and will be telling rest of family to use when we come to visit my brother

Excellent

Marc W.

It was our first time in NY and the first time we booked a shuttle (from JFK to Manhattan). The service was in time and fast (although it was rush hour). Drivers were friendly and helped us with our luggage. The vans were clean.

We would use it again! Thank you!

Dennis R.

Had a great driver named Kumar! He gave us good amounts of tips that were handful considering it was our first time in New York!

Andreas C.

I was very pleased with the service that the company provided. It was easy to book and change my reservation when my flight was changed. The drivers were courteous and arrived ahead of schedule. I would definitely use this service again.

Merry

Initially mildly concerned by some misplaced negative reviews my fears were soon allayed when it became obvious that Go Link is a shuttle bus service which is at the top of its game. The booking process is simple and faultless, the pickup, although running about 10minutes behind time was of minimal concern because a company representative phoned to advise of a slight delay, the driver, although a man of few words, was courteous, a safe driver and delivered us to the JFK airport in plenty of time to work our way through the baggage drop and customs process. The vehicle was clean and in good order and the transfer cost equal to or below any other mode of transfer available. What more can a customer expect?

Daryl K.

William Escalante, vehicle 604, was my Airlink ride to Newark Airport. I was the first person in his vehicle at 11am. He did a great job, and was very courteous and considerate. I hope you will reward his high-quality service!

Carol G.

My daughter and I booked a roundtrip transportation fare. The driver was very helpful and gave historic details during the tour. On the return trip our driver was very courteous and made sure that he dropped us off first so that we didn’t miss our flight. I would highly recommend this airport transportation service. Thank you! Thank you

Michelle K.