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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 274 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Very positive experience after a long and exhausting travel day! From the time we landed we knew exactly what to expect thanks to great communication, and our driver was fantastic.
When I arrived at the airport, they contacted me first and guided me at the baggage claim area. Thank you for your helpful information on the way to the hotel as well. My trip has started off beautifully thanks to you.
Donavan was very courteous and knowledgeable about the city. Best driver we have had. Enjoyed our conversation
Very convenient way to travel from airport to our hotel. Communication was great with our driver Sounni so meeting at pick up location went smooth. Sounni was very friendly and even answered some questions I had with another leg of our stay. SUV was quite comfortable and we enjoyed the ride after being on an airplane all day. Nice way to start our vacation exploring NYC.
Very good Communication and Fast Service
Great communication driver was polite and informative
Great 5-Star service! Maria was early for pick up, so friendly and easy to talk to, she even got me to the destination earlier than expected. I would certainly recommend Go Airlink NYC to if your a need of transportation for a large group.
Driver very was professional and courteous, stayed in communication with me until he picked us up. Excellent driver, safe and patient. I would recommend this company to anyone looking for a safe reliable ride from JFK to Manhattan!

Reviews Submitted through Our Site

My previous feedback was a miscue – sent before rating and remarks. We do rate a 5! We were VERY pleased with the service we received. Our pick up driver at Newark kept in constant contact with us and was very timely, friendly and professional. Likewise our pickup driver for our return to Newark was timely and friendly and professional, even a few minutes early, and got us to Newark airport well before the guaranteed time. We found the rate and experience to be a great deal. We used the private shuttle for a group of 10 and all of us were extremely satisfied!

DENNIS W.

Great service. I had little hard time finding meet up (welcome center) in airport, but after that I had great time with drivers. Also, they accommodated my stop other than my hotel in which i couldn’t check in for 4 hours. Would highly recommend GO airlink!. Thank you

Maja O.

Excellent service ! Right in time, Very kind people. Totally recommended service.

Ileana C.

Greetings, all Go Air Link office & driving staff.

Jane L. Toleno here per my today’s trip with you from mid-town Manhattan to Newark, NJ’s Liberty International Airport.

Your driver, Tony, was thoughtful, & helpful. I happen to be totally blind. Thus, it is even more important that unknown folks clearly identify themselves before I will count on them for their service. He also told me how & where he would store my luggage without being asked. He verbally indicated when hand-hold straps were positioned so that I could readily, smoothly access his van without added assistance from him.

The professionalism I observed in Tony as he handled his van full of various clients throughout our trip is what will keep me relying upon Go Air Links in future.

Please let him know his careful driving & client care were noteworthy.

Jane L. Toleno

Awesome service! Reliable, responsive, and reasonable. Great communication and drivers were beyond professional. We definitely will recommend this affordable transportation option.

Cherri B.

I had booked to JFK on Nov. 26. However, I got a call from Go Airlink through my hotel that will change to pick us at 5:20am since JFK highway is big accident. We really appreciate to the driver, he picked us in the early morning. It would was terrible if we had choiced usual taxi…. Off course I will choose Go Airlink if I visit NY next time!

MIHO O.

The driver with the vehicle number 1447 was so Great i think hes called kumar he was fast and so nice to us

Orhan I.