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4.6 out of 5 stars (based on 302 reviews)
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Wonderful service! Definitely recommend and will use again!
The best return home, started with the ground transportation. Just in time Edita was at our hotel in midtown.
She was very kind and polite with us.
So, thank you Edita, the best driver in NYC ever!!!!!!!!!!!!!!!!!!!!!!!
Excellent service, right on time! Easy reservation via internet and even got a reminder a day prior to flight by email.
Well done!
The van was clean and the driver was not only polite, his music choice was wonderful to listen to all the way to Kennedy Airport
I was picked up by Anthony in van 579 from Newark airport on Weds 9th August at 11:30pm. He had a very tricky customer who was annoyed she would not be dropped off first. He gave her several options but she decided to call and complain. Anthony could not have been more helpful and was a fantastic driver. Passengers need to understand that they may be last to be dropped off.
The bus was on time and the driver friendly. The only issue was we had a flat tyre on the way to the airport. However the driver was proactive in getting the tyre changed as oppose to waiting for a replacement (which by the way after 30 mins was yet to arrive!). The only downside was it sounded like the driver was being reprimanded by his bosses for doing what was right for the customers. Many of us had international flights to catch and if it wasn’t for his quick thinking we would have undoubtedly missed our flights. Thank you to the driver ( I didn’t get his name). You should have more drivers like him and reward quick thinking and not berate your drivers for being proactive in an emergency! I’d like to commend him for his quick thinking. Thank you
We were in NYC the week between last July and August for holiday. It was hot and when we arrived we were very tired after flights from Italy. We appreciated a lot the kindness of driver, the right temperature in the van (not very cold by air conditioning as usual in US !) and the route JFK-Manhattan. The same for our way back where instead we are tired after days of walking and walking to visit a lot of attractions and much more in this very beautiful city.
We hope to come back soon and then we will call you again.
Very convenient and affordable service! It was my first time ever in NY so I had no idea this existed. The hotel recommended it and it turned out great! Picked me up from Newark and then took me to La Guardia on my return. I didn’t have cash to tip the drivers with, and I so wish I did.
I booked two private transfers from cruise terminal to hotel and hotel to airport during our visit to NYC a week ago. I was totally impressed with the services. The cars were nice and clean and the drivers, Youssef and Sunny, were excellent. Youssef even waited for us for 45 minutes because of an unexpected delay in disembaration after our cruise.. I like the system notifying the clients on the whereabouts of the cars providing info on drivers, contact telephone numbers and a link to check the location of the cars. I would definitely recommend using GO Airlink service to anyone visiting NYC.
Efficient, timely, clean, friendly,comfortable, professional and personable. Van #239