Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 295 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Emily Borck
2 days ago
Good experience with Airlink NYC for both my airport transfers. They picked me up at LaGuardia and took me to my hotel in Times Square, and also provided the return trip back to the airport. Both rides were on time, efficient, and stress-free. The drivers were professional and drove safely and smoothly, which made the experience even better. Everything ran as scheduled with no issues. I would definitely use this service again and recommend it for reliable airport transportation in New York City
Eric Simpson
2 days ago
Everything was great! Driver's were fun and on time. Would recommend.
Sean Asaro
2 days ago
Tiffani marie
2 days ago
Julie Hamman
2 days ago
Robert Novelli
3 days ago
The personnel from MySedan were highly accommodating, and very welcoming to the city. The driver was safe and the car was very comfortable.
FITZGERALD B
4 days ago
Talbot Stark
4 days ago
Amazingly professional driver
Thank you so much, Lahcen - ypu were professional and we enjoyed our ride to the hotel. Thanks for a nice welcome to NYC!

Reviews Submitted through Our Site

Was very pleased that car transportation was provided when the shuttle, which I had reserved and paid for, was overbooked. Great service.

Ann G

Excellent way to travel to your destination in the NYC area.

N. Greene

Our experience was not good. We had a shared ride to Manhattan from LaGuardia airport. Our driver was late because he was at terminal C getting 2 people and we were to be picked up at terminal B. There were four of us in the sedan with suitcases. The people riding with us were very nice and the driver was nice. I felt sorry for our driver because he dropped the first two people off at a Hotel in a different part of Manhattan than our hotel in lower Manhattan, we were in the cab for almost one and a half hours. I felt sorry for the cab driver because of the two different locations that he had to drop us and the other people off. The Sedan was clean and the driver was good. It was just not a good experience for us being in the car for so long trying to get to our destination.

Mary

Once I arrived, the airport was unfamiliar to me. After some communication we finally connected for my p/u. I was impressed with my “private” car! I really needed a cup of coffee and since we were stuck in traffic, Ali, my driver bought me a cup. Thank you Ali, for the great ride.

m. robinson

The shuttle was not available but they sent a private car for me which I highly appreciated !

Tamara

This was our first trip to New York. Booked online and the pick up and drop off process went smoothly. Communicated exactly when the driver will be arriving at our location, name of the driver, car model, color and license plate. Car was clean and driver MD Azmol was very professional, friendly and felt safe with his driving skills after witnessing how New York drivers drive! I definitely would recommend this company.

Char

Very easy and simple to be picked up. It was my first time using Go Airlink and my first time in NYC. I didn’t have to wait long for my ride to pick me up from the airport.

Roshell

Very accommodating last min. Offred an upgrade when driver wasn’t available. Highly recommend this company. Will be using them again soon.

Jariny Morales

My private ride was an unexpected delight! I only chose the share ride bc it’s the cheapest. The whole process from start to finish was very convenient and easy. Driver was on time and professional.

Amber K

Our pickup from Newark took the stress out of arriving to NYC. The driver kept in touch and was there waiting after a particularly long period for us to get through passport control. Would use again if visiting again.

Wendy