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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 287 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Great driver and kind!
Great service time and kindness
Great service .
Thanks so much !!!!
My Sedan experience was amazing. Once we got off the plane, I received two texts and a phone call. Our driver Toufik was friendly and funny and we had great conversation all the way into Manhattan. Thank you Toufik and my Sedan. I definitely would use them again.
Our driver Bublo was very professional and provided a comfortable experience.
Donavan was great, handled the luggage with care, friendly and amazing driver.
Absolutely the Best service and hospitality. Made us feel at Home!!
This was my first time using GO and took shuttle to JFK, yes we had one other pick up so required a little more travel time but…driver and van were excellent and ran like clockwork and for $35 from NYC to JFK how can you beat that!, Highly recommend

Reviews Submitted through Our Site

The shuttle was not available but they sent a private car for me which I highly appreciated !

Tamara

This was our first trip to New York. Booked online and the pick up and drop off process went smoothly. Communicated exactly when the driver will be arriving at our location, name of the driver, car model, color and license plate. Car was clean and driver MD Azmol was very professional, friendly and felt safe with his driving skills after witnessing how New York drivers drive! I definitely would recommend this company.

Char

Very easy and simple to be picked up. It was my first time using Go Airlink and my first time in NYC. I didn’t have to wait long for my ride to pick me up from the airport.

Roshell

Very accommodating last min. Offred an upgrade when driver wasn’t available. Highly recommend this company. Will be using them again soon.

Jariny Morales

My private ride was an unexpected delight! I only chose the share ride bc it’s the cheapest. The whole process from start to finish was very convenient and easy. Driver was on time and professional.

Amber K

Our pickup from Newark took the stress out of arriving to NYC. The driver kept in touch and was there waiting after a particularly long period for us to get through passport control. Would use again if visiting again.

Wendy

I booked a return trip via Airlink, easy to use Web page, first ride was from JFK airport to hotel, I confirmed I landed and they sent a car and not the shared bus ride. They upgraded me with no extra charge. Driver was pleasent and chatted. He did take calls, I believe maybe work related and did not impead on the experience. Felt safe, driver got me there in good time.

Return journey – from Springhill Suites to JFK, different driver than I was expecting, very chatty, courteous and made the ride back to the airport enjoyable. Driver let me ride up front, one other family were picked up after me. Driver got us to the airport in plenty of time, felt safe, sorry didn’t catch his name or phone number. Would definitely use again.

Value for money, great service

Nasritdinov was excellent!! Definitely recommend!!!

Richard L

Recently my husband and I used Go Airlink services from Newark Airport to Manhatten. On arrival our driver gave us clear directions where to meet him and was there for us even though our flight had been delayed. On our return trip we were met at our hotel and again was well informed by the driver on his arrival time. As first time users of this service we were very pleased by the ease of contact and the efficiency of the drivers. We will definitely use Go Air link again and recommend others to as well.

Beth Hubbard

We were dropped at the wrong Hotel in NYC

Doris Ward