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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 291 reviews)
Excellent78%
Very good8%
Average6%
Poor8%
Terrible0%

Reviews Submitted through Google

Kris was an excellent sedan driver from the Grayson Hotel to Newark Airport. He was very professional, friendly, and incredibly informative—he shared great recommendations and tips about New York attractions for our next NYC trip, which we really appreciated. On top of that, when my husband accidentally forgot a personal item in the car, Kris went out of his way to come back to the airport quickly and return it. Outstanding service and kindness. Highly recommend!
Jay was such a wonderful driver and we had a great chat on the way to LaGuardia. Go Airlink was so reliable getting my from and back to LaGuardia on my trip to NYC. And so much cheaper than Uber or a taxi/car service! Highly recommend!
Smooth easy ride to JFzk
Souuni our driver was prompt and ready. He started comunicating once we landed.

Reviews Submitted through Our Site

We were dropped at the wrong Hotel in NYC

Doris Ward

Pleasantly surprised to have a private vehicle. Our driver was informative and shared some stories about living in NYC. We arrived at our hotel in a timely manner and in comfort.

Debbie

My drivers were polite and professional. They were helpful with instructions, and I appreciated that they waited while I was running late.

Rylan

Once we found our black sedan amoung all the other black sedans that were at the airport all went well. Made it to our hotel with the driver giving us a little bit of tour on the way. We even had the same driver back to the airport after our vacation. Defently would use the service again.

Christel

Costumer service was great. They were always in contact with me and on time. I will recommend this service to everyone.

Yanie Rivera-Bayala

I had a wonderful experience with this Company for my trip from La Guardia to Manhattan. On arriving at the Welcome Centre, I called their number, my driver Bebo was waiting in the parking garage and found me in a couple of minutes. He let my friend know I was safe with him and around 25 minutes later, I was dropped at my friend’s house. I can’t recommend this Company highly enough. All in all, a wonderful and enjoyable shuttle ride😊

Gabbie D.

I had a heavy luggage & had a hard time moving. Ask a driver to come to me where one block down from where I supposed to meet the driver. I felt god sent me the driver.

Shin

I had an excellent experience with GO airline from Manhattan to LaGuardia last week. The booking process was quick and easy. I booked a ride on the GO AIRLINK Shuttle but they upgraded me to a private ride to the airport at no extra charge. I had a wonderful driver named Nasritdinov. From start to finish it was a great experience..

Deborah Storz

The service was on-time and got us to our destination efficiently. The driver, Zaza, was polite and drove safely.

Byron Johnson

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber