Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 292 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Laura Ballard
10 hours ago
Allan Stalvey
13 hours ago
Lan Hang
13 hours ago
On time. Clean cars. Courteous drivers
Suzanne Poggio
15 hours ago
Courteous drivers. On time and kept us informed.
Jonathan C
16 hours ago
L V
18 hours ago
Saranya Bee
1 day ago
Fantastic service!
Tim McCain
1 day ago
Our driver was amazing! I had dropped my wallet in his car and he brought it back to the hotel.
Amanda Cotter
2 days ago
Kyle dorrman
2 days ago
Could not have asked for a better experience. Highly recommend.

Reviews Submitted through Our Site

We were dropped at the wrong Hotel in NYC

Doris Ward

Pleasantly surprised to have a private vehicle. Our driver was informative and shared some stories about living in NYC. We arrived at our hotel in a timely manner and in comfort.

Debbie

My drivers were polite and professional. They were helpful with instructions, and I appreciated that they waited while I was running late.

Rylan

Once we found our black sedan amoung all the other black sedans that were at the airport all went well. Made it to our hotel with the driver giving us a little bit of tour on the way. We even had the same driver back to the airport after our vacation. Defently would use the service again.

Christel

Costumer service was great. They were always in contact with me and on time. I will recommend this service to everyone.

Yanie Rivera-Bayala

I had a wonderful experience with this Company for my trip from La Guardia to Manhattan. On arriving at the Welcome Centre, I called their number, my driver Bebo was waiting in the parking garage and found me in a couple of minutes. He let my friend know I was safe with him and around 25 minutes later, I was dropped at my friend’s house. I can’t recommend this Company highly enough. All in all, a wonderful and enjoyable shuttle ride😊

Gabbie D.

I had a heavy luggage & had a hard time moving. Ask a driver to come to me where one block down from where I supposed to meet the driver. I felt god sent me the driver.

Shin

I had an excellent experience with GO airline from Manhattan to LaGuardia last week. The booking process was quick and easy. I booked a ride on the GO AIRLINK Shuttle but they upgraded me to a private ride to the airport at no extra charge. I had a wonderful driver named Nasritdinov. From start to finish it was a great experience..

Deborah Storz

The service was on-time and got us to our destination efficiently. The driver, Zaza, was polite and drove safely.

Byron Johnson

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber