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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 292 reviews)
Excellent78%
Very good8%
Average6%
Poor8%
Terrible0%

Reviews Submitted through Google

Gabby Baker
13 hours ago
My driver was Lahcen. He was very professional, helpful and friendly. He arrived on time.
Mark Scheff
2 days ago
Professional and safe. Made every effort to navigate the snow filled streets of New York and got us to the airport with plenty of time. Highly recommend. Book with confidence.
Wonderful ride and immensely helpful in getting baggage and wheelchair for us. Could not have managed without Mike!
Jason Koziol
2 days ago
My Sedan was a great service. They keep in touch with you the entire time until they pick you up. Antoine was great. He was 10 minutes early and made the ride to the airport enjoyable.
Karen Waldron
2 days ago
Great service for my party of ten for our visit to NewYork during the 10 yr blizzard of 2026. On time for pickups and, accommodated reservation changes.
Skokie Shakes
3 days ago
Great driver. Familiar with the city. Drove safe. Super nice.
Angela Roberts
3 days ago
Amazing service. Driver was so professional and kind.
Susan Eiden
3 days ago
Very courteous and helpful

Reviews Submitted through Our Site

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard

Excellent service. We booked the shuttle but we were upgraded to a private vehicle the driver Antoine was excellent very courteous and professional. I highly recommend GO Airlink

Dean