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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 292 reviews)
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Reviews Submitted through Google

Jessica Zolmierski
17 hours ago
Super easy! Very kind and friendly folks- great communication!
Sharon Sath
20 hours ago
Our driver was 20 mins early which was great because it was pouring rain. He was very friendly and he drove so smoothly that I fell asleep almost instantly. Thank you!
Rachel Becker
2 days ago
The shuttles were on time and the drivers were professional.
Robert Hanson
2 days ago
Service was excellent. Driver was on time, friendly, and vehicle was nice and clean. Would definitely use them again and would recommend.
Dan Triguero
2 days ago
Chris was an excellent driver, prompt, courteous, and very knowledgeable about the city.
Istvan Soos
2 days ago
Marie Newman
2 days ago
Beth Mattei
2 days ago
Ralph McCauley
2 days ago
We used My Sedan through our Costco travel package. Wow! It was seamless. Great communication, wonderful and kind drivers, clean cars and just easy. So impressed with this service.

Reviews Submitted through Our Site

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard

Excellent service. We booked the shuttle but we were upgraded to a private vehicle the driver Antoine was excellent very courteous and professional. I highly recommend GO Airlink

Dean