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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 292 reviews)
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Reviews Submitted through Google

GREG CAMERON
40 minutes ago
Friendly a real gentleman
Sure likes to change driving lanes
All good
Cory Taylor
17 hours ago
Very professional and attentive. Every ride was on time and no stress.
patrick losq
18 hours ago
Efficient on all the items : on time, clean, courteous driver.
Adam Mccarthy
19 hours ago
Driver arrived early and was very courteous. Brought us right to our destination safely. Would use again.
Sean Steffey
20 hours ago
Best experience! Prompt, helpful and courageous.
April Renberg
21 hours ago
Donna Downs
2 days ago
Great communication; friendly driver
Anna Carlson
2 days ago
Driver Jay was a great tour guide as well as driver
Michele Banks
3 days ago
Excellent service from booking until we were dropped off. Very good driver Vadim even brought my phone back to the hotel when he saw I left it in the van. Looking forward to using their service again on the way back to the airport. We are a group of 10 and this was the perfect transportation from Newark airport to Times Square. I decided to used this company after my son used them for a trip over the Christmas holiday and also had a very good experience.

Reviews Submitted through Our Site

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard

Excellent service. We booked the shuttle but we were upgraded to a private vehicle the driver Antoine was excellent very courteous and professional. I highly recommend GO Airlink

Dean