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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 293 reviews)
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Reviews Submitted through Google

Audra McKinney
14 hours ago
Mickey Heaton
14 hours ago
Stephanie Yamamoto
19 hours ago
Michelle Heinze
20 hours ago
Arrived on time (early even)
Very comfortable car with plenty of room
Lionel 21
21 hours ago
The drivers were very nice and they make you feel welcomed. They arrived on time but always have in mind for traffic if you don’t want your driver late!!!!
Brian Wright
1 day ago
Very good service, no waiting time and great driver
Molly Dougherty
2 days ago
My drivers for trips from JFK to hotel and from hotel to JFK were excellent. They called before arrival, came on time, were courteous and expert drivers. I recommend them to anyone.
Janean
2 days ago
Great and friendly service from the depot and both of our drivers.
ashley sorrells
2 days ago
What a great experience both to and from JFK. I wouldn’t visit NYC without using this ride service. The first driver was quiet which was great for our tired family. The second drive gave us quite the tour and cultural lessons which we greatly appreciated!
David Garner
2 days ago
Was an awesome experience. Made the trip to and from the hotel enjoyable and stress free. Chris was super helpful and informative.

Reviews Submitted through Our Site

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard