BOOK NOW
BOOK NOW

Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 293 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Chuck Ocheltree
6 hours ago
Great experience!
Several shortcuts through Queens/Astoria to miss the 4pm traffic with fun stories and a bit of history along the way

My Sedan was great coming and going—will definitely use you guys again—thanks!
Adevand 24
10 hours ago
Great ride! Thank you
Frank Marin
11 hours ago
Christopher was great. Very personable and gave us a lot of good pointers and things to check out while driving us to our hotel from the airport. Great job
Lucy Plaisir
1 day ago
Great service!
Erin
1 day ago
Very friendly and professional-
Loved the service and our driver was lovely.
Elizabeth Supe
1 day ago
No complain. Prompt and great experience Our driver Mohammed was very polite and we arrived in the airport safely and early. Thanks.
Penguin Slayer
2 days ago
Michele Olden
2 days ago
This service was booked as part of my package thru Costco Travel and made our first trip to NYC very enjoyable. Communication was often and clear. Upon arrival at the airport, we were met with a greeter who took us to our driver and were dropped off at our Times Square hotel. Upon leaving, driver picked us up at the agreed upon time and location. Both rides were smooth, drivers were courteous. Having this service removed any anxiety over arranging our own transport in NYC. Would highly recommend.
kristi mccarey
2 days ago
I was very pleased that even with my plane delay my driver was there. He kindly gave me a water and was very polite. Thank you!
Susan Hawkins
2 days ago
Wonderful service! Safe & comfortable ride! Our first driver, Jennifer was so nice and welcoming, second driver, Tran so concerned about our safety! Great people, easy to book and took the worry about getting to and from the airport (or anywhere else for that matter.)

Reviews Submitted through Our Site

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard