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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 292 reviews)
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Reviews Submitted through Google

John Manzola
2 hours ago
Driver early and drove safe
Jenny Campbell
15 hours ago
I could not recommend enough! Worth every Penny! So convenient, nice people, and a clean environment. Thank you for helping us get to where we needed to go.
Linda R U
24 hours ago
Awesome service!!! Kabir was the best driver!
Cathy Morris
1 day ago
Alicia (greeted me) and Ahmed (drove me) were both amazing! Will use again!
Himanshu Mittal
2 days ago
Good service
K. Stockton
2 days ago
Such a sweet man! Picked me up on time with a smile (after 12 hours of cancelled flights and rerouting, this really helped lift my mood) and drove me to my destination so fast - just the kindest man. Thank you Desgrottes!
Debbie Kay
2 days ago
Everything went very well. We had a very late arrival due to flight changes, and our driver was right there. Andy was very helpful, very friendly, and gave lots of ideas on how to enjoy the city!
Susan Beaman
2 days ago
D B S
2 days ago
Super easy! Very kind and friendly folks- great communication!

Reviews Submitted through Our Site

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard

Excellent service. We booked the shuttle but we were upgraded to a private vehicle the driver Antoine was excellent very courteous and professional. I highly recommend GO Airlink

Dean