BOOK NOW
BOOK NOW

Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 294 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

suzanne slayton-milam
7 hours ago
Our driver was timely, personable , helpful and accommodating! Thanks so much.
Rebecca Meier
7 hours ago
Our driver, Ahmed (hopefully spelled correctly), was Fantastic! He was informative, friendly, polite, and treated us with respect. He engaged with us in conversation. Unlike other drivers, we've had in the past, even from other companies, that were on their phone the entire time. Thank you also for the ride to the airport to not feel rushed, as if you couldn't wait to drop us off and hurry to pick up your next customer. You got us to the airport in plenty of time before our flight take-off. His vehicle was clean and smelled really good. I believe it may have been his cologne. Either way, it was better to smell that, than stinky body odor or rotten food, etc. This company, was helpful throughout the entire experience. Answered my call and questions, right away. Made sure that our driver(s), made contact with us. Both drivers, to and from the airport, loaded our luggage, didn't just throw it into the trunk, and made sure they had the correct information for our locations. I would for sure call and request Ahmed for any future trips I am in NYC. Thank you again Ahmed, for your part in the close to this trip to NYC.
shirley cao
10 hours ago
Rachel Bolivar
14 hours ago
Perfect
Rick Gooby
14 hours ago
Very good service and a comfortable ride both ways. Highly recommend them!
Anthony Avila
1 day ago
Perfect ride to the airport
Liz OBrien
1 day ago
On time, friendly!
Andrea Rivers
1 day ago
Drivers are incredibly nice. Vehicles are clean and well taken care of. Highly recommend this service. Makes traveling a million times easier!
Ben Booher
2 days ago
We had fabulous service from the time we arrived to our departure date! My sedan has excellent service and will book again when I return for my next trip to NYC! Thank you for making our trip to the big city so easy!!!!
Rachel Berger
2 days ago
On time, polite, safe

Reviews Submitted through Our Site

The service was on-time and got us to our destination efficiently. The driver, Zaza, was polite and drove safely.

Byron Johnson

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally