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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 289 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Great experience! Andy was the best driver with lots of great advice. Highly recommend
We had a very friendly and informative driver pick us up at the airport.
He was very knowledgeable about New York , in general.He gave us good, helpful information beneficial while on our stay here in New York.
Drivers were incredible
Great experience. Very knowledgeable about getting through traffic and nice people.
Our driver Mussi was on time, friendly and a great driver! She delivered us safely to JFK.
Very nice ride into town. Driver was very good and pleasant.
Highly recommend this company. This was my first trip to NYC. Pick up at the airport went smoothly, no problems at all. They contacted me as soon as the plane landed. Perfect. Pick up from the hotel back to the airport did not go as planned. The NYPD raided the street vendors on the block and closed the street right before our pickup. I was at the Hard Rock near Times Square and traffic was bad. Our first driver couldn’t get to us and left. I was on the phone with the dispatcher and he did everything he could to work it out. The company hired a private driver to pick us up in a really nice SUV. We had to meet him on a different block, understandably. The driver said he charges way more than Go Airlink so I know they were doing what they had to do to get us to the airport. I highly recommend this company. They will do whatever needs to be done to get you to your location.

Reviews Submitted through Our Site

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard

Excellent service. We booked the shuttle but we were upgraded to a private vehicle the driver Antoine was excellent very courteous and professional. I highly recommend GO Airlink

Dean

I love this service, I have used them many times and have never had a problem. I am happy that their service is available from both JFK and EWR.

Tamara Burwell