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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 293 reviews)
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Reviews Submitted through Google

Chris Hornung
49 minutes ago
On time. Very nice new SUV. Nice driver. Couldn’t have been better.
RAD SANTOS
3 hours ago
Very courteous driver.I will ride again with them in the future.
Library Lady
7 hours ago
We believe Ike’s our ride with them through a Costco package and it was fabulous. They had great communication through the maze of JFK and both drivers got us to the hotel a back to the airport safely and in a timely manner. Thank you so much!
John Owen
13 hours ago
Mo was an excellenT driver. Arrived early and made us all very comfortable. Highly recommend My Sedan. Ask for Mo!
Glenn Oppegard
18 hours ago
Tom Grotsky
20 hours ago
Fast and efficient. Great driver. Nice car
Odell White
21 hours ago
Excellent experience. Drivers were on time. They were nicely dressed and the vehicles were clean. Would recommend to anyone.
VINCE Anastasio
21 hours ago
Seamless pick up at La Guardia clean private car- driver was great. Pick up from hotel driver was 30 minutes early and wanted me
To manage a street closure. Called 5 times in 5 minutes even though I asked to be given a chance to check out.
Great service with awesome communication upon airport arrival and departure. We were pleased to receive a complementary upgrade to the luxury SUV. Our driver Antoine was a great driver and very knowledgeable navigating the roadways. We would definitely use this service again on our next visit.

Reviews Submitted through Our Site

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard