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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 293 reviews)
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Reviews Submitted through Google

Melinda Kearney
7 hours ago
Our driver was very friendly and conscientious about getting us to our location on time Excellent communication with us about his arrival time.
Jim Pryor
13 hours ago
This company was great while visiting NYC. Our flight was delayed and they were easy to work with on rescheduling our arrival pick up. Communicate communicated well very nice vehicles and we’re always on time. I would 100% use them again.
Vanessa Estes
15 hours ago
Great service! Drivers were super friendly and professional. Price is fair and more affordable than other companies. Would definitely use them again.
don bannai
1 day ago
Driver was 15 minutes early. Not rush on his part to get me to my destination. Car was clean. Professional organization.
Timely pick up at manhattan hotel and drop off at jfk airport. Friendly driver. Pleasant conversation with him and fellow passengers. All good. Thank you kabir.
Kim Sloan
1 day ago
Reginal Wright
2 days ago
Brian Long
2 days ago
Both of our drivers were very prompt and always on time.
Tery Davis
2 days ago
Driver was prompt, courteous and a great driver
Michele Tully
2 days ago
Simple way to get in and out of the city.

Reviews Submitted through Our Site

Hi Debbie, my first experience- 30.9.2024 pickup at LGA airport NY for shared ride to Manhattan – was unfortunately not good, I had to wait almost 1 hrs, after some phonecall the driver finally arrived ( with other passengers on board). Driver was reluctant to tell me what had happened. My transport on 5.10. from Manhattan to JFK airport was perfect ( thanks for the upgrade), driver Toufik was very friendly and sympathetic. Best regards Christina

Christina Weber

We got a text 15 min before we arrived that our shuttle ride was waiting on us. The shuttle was available I guess so they upgraded us to a private car. We were giving car license no. & color. No problems

Temple

I have used this company several times and they have always been reliable and considerate. Will continue to use them in the future.

Sherri K

I enjoyed the private ride to my hotel in New York. The driver waited outside and guided me to where he was while I was inside the airport. He was very polite and kind. His name is Oli and driver #387, great guy

Jerrold

Great service ! Highly recommended !

A.

Everything was perfect! The drivers were very nice and the service was efficient! Thank you! Looking forward to seeing you again.

Larry Phillips

I have used this service many times

Very happy with this

Sometimes it takes some time to be found at the airport but besides this

I recommend this service

Price is great as well

Rosa Martinez

For our second ride, on Oct. 3rd, we thought the driver was driving too fast. Over 45mi/hr. downtown NYC on 7th Ave. and over 80mi/hr. on the interstate. We were afraid we were going to have an accident. However he was on time by only 10 min. after the time we thought we were going to get picked up.

Sally

We waited for 45 min. for our first air link ride on Sept. 29, 2024. We thought that was too long for when our plane landed. And our plane was on time.

Sally

I used this service from Newark airport to downtown Manhatten. The price was very reasonable and we were pleasantly surprised as we had booked a shuttle but ended up with a private ride. Our driver Mohammad was waiting for us as promised and was very pleasant. He even went the extra mile and arranged to meet up with me later in the day to return the jacket I had left in his vehicle in the morning. I would definitely recommend this service and this driver to anyone looking for transportation from the airport.

Annie Allard