BOOK NOW
BOOK NOW

Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 299 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Steve Sherman (Living Maths)
1 month ago
I always use GO Airlink NYC. They are reliable and efficient and very reasonable. My driver Wing was fabulous.
Lynn Harris
1 month ago
I enjoyed excellent, roundtrip transportation with GO Airlink. My flight to LaGuardia was delayed 3 hours, but a driver was dispatched promptly to pick me up and take me to my hotel—I think his name was Ray. Today, Victor picked me up for the trip back to the airport in a spacious, immaculate Mercedes Benz van (Ray’s van was UBER clean, too). On both rides, the drivers assisted me with my luggage and drove expertly—such a pleasure not to have terror-filled experiences. I had lots of questions about how the service worked that were responded to promptly via email. Finally, the “dispatchers” I spoke with on both legs of my trip were courteous, knowledgeable and professional. I will book with GO Airlink on future trips without hesitation!! I wish I’d known about this service years ago!
Laura Panza
2 months ago
These guys offer top notch Service. Go airline is your one stop shop
Ellie
2 months ago
Excellent service, very nice driver both ways
Emily Borck
2 months ago
Good experience with Airlink NYC for both my airport transfers. They picked me up at LaGuardia and took me to my hotel in Times Square, and also provided the return trip back to the airport. Both rides were on time, efficient, and stress-free. The drivers were professional and drove safely and smoothly, which made the experience even better. Everything ran as scheduled with no issues. I would definitely use this service again and recommend it for reliable airport transportation in New York City
Eric Simpson
2 months ago
Everything was great! Driver's were fun and on time. Would recommend.
Sean Asaro
2 months ago
Tiffani marie
2 months ago
Julie Hamman
2 months ago
Robert Novelli
2 months ago
The personnel from MySedan were highly accommodating, and very welcoming to the city. The driver was safe and the car was very comfortable.

Reviews Submitted through Our Site

I booked a shared transfer to airport as i always do. The van wasnt available and i received a free upgrade. SUV was clean and driver was friendly and professional ! Will definitely book again.

Mari

Professional courteous service. We had a great driver. I highly recommend them!

Carolyn

Great trip! The driver was very friendly and informative. He helped us plan our itinerary for a more complete trip. Thanks!

Philip Milliman

On the day of my trip to the airport, I was contacted by the office with information re the driver and car. The shuttle arrived on time and I arrived at the airport in good time. I would certainly use them again

Suzanne Latner

Hope this finds you well. I’m Steve Slutsky, owner of SanMar Building Services in New York. I was checking out your company, and as a local business as well, would love an opportunity to provide you with an updated professional cleaning quote.

May I give you more information and a no-obligation cleaning quote for your recurring janitorial needs that require 3 or more days per week?

Appreciate your time,

Steve Slutsky

Owner

SanMar Building Services

steve@sanmarcleaning.com

Respond with stop to optout.

Steve Slutsky

Muhammad was there on time and managed to get us to our cruise terminal on time. He was friendly and extremely professional. My friend and I would highly recommend this service company to anyone. The staff member who changed our puckup time was so kind. She made suggestions that kept our trip from being disaster. We booked our plans well in advance, however a hurricane was not on the radar.

SE Wiggins

Excellent service by Aly! Wonderful conversation, professional all the way. LGA to hotel with ease. Handled Manhattan traffic with ease and made it right to the hotel front door.

Pickup was just as easy by Maria. On time from hotel back to LGA!

Visitor from Minnesota

The Driver, Oli was very nice. I was visiting from Japan. So he tried to contact me by email and WhatsApp. So I didn’t worried about contact with him. Thank you

Hiromi

Excellent car service!!! Shout out to driver, Aaron!

I booked this shuttle service as a round trip from JFK T5 to the New York Marriott Marquis. I was quite delighted that my shared sedan booking ended up being a private SUV both trips!

My first driver was Aaron, a delightful ex-taxi driver from Queens. His skillful navigation of the metropolitan area cut an hour out of our commute during evening rush hour. Aaron has a great sense of humor and was waiting for me long before I landed. Even took a quick tour of Flushing Meadows on the way to Midtown. It was a joy to be brought into the city with such a fun experience! And I thank Aaron for safely and quickly getting us around traffic.

While I didn’t catch the name of my second driver, I very much appreciated his punctuality and courtesy. The return to JFK was quick and easy thankfully. In fact, I arrived quite a bit early for my flight thanks to this excellent driver!

Overall, I am pleased with my experience! I’d absolutely recommend GoAirLinkNYC.

Nick

I booked at 4am from Times square to JFK and the vehicle came right on time. We picked up a couple at Soho at 4:20 and three of us arrived at JFK T4 for Delta for the couple at 4:55 and 5:05 arrived at T8 for American for me. Everything was perfect. The driver was friendly and courteous and he drove very carefully. The vehicle was clean and seats are comfortable to travel. Thank you for making my trip trouble free.

Kim