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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 294 reviews)
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Reviews Submitted through Google

suzanne slayton-milam
19 hours ago
Our driver was timely, personable , helpful and accommodating! Thanks so much.
Rebecca Meier
20 hours ago
Our driver, Ahmed (hopefully spelled correctly), was Fantastic! He was informative, friendly, polite, and treated us with respect. He engaged with us in conversation. Unlike other drivers, we've had in the past, even from other companies, that were on their phone the entire time. Thank you also for the ride to the airport to not feel rushed, as if you couldn't wait to drop us off and hurry to pick up your next customer. You got us to the airport in plenty of time before our flight take-off. His vehicle was clean and smelled really good. I believe it may have been his cologne. Either way, it was better to smell that, than stinky body odor or rotten food, etc. This company, was helpful throughout the entire experience. Answered my call and questions, right away. Made sure that our driver(s), made contact with us. Both drivers, to and from the airport, loaded our luggage, didn't just throw it into the trunk, and made sure they had the correct information for our locations. I would for sure call and request Ahmed for any future trips I am in NYC. Thank you again Ahmed, for your part in the close to this trip to NYC.
shirley cao
22 hours ago
Rachel Bolivar
1 day ago
Perfect
Rick Gooby
1 day ago
Very good service and a comfortable ride both ways. Highly recommend them!
Anthony Avila
2 days ago
Perfect ride to the airport
Liz OBrien
2 days ago
On time, friendly!
Andrea Rivers
2 days ago
Drivers are incredibly nice. Vehicles are clean and well taken care of. Highly recommend this service. Makes traveling a million times easier!
Ben Booher
2 days ago
We had fabulous service from the time we arrived to our departure date! My sedan has excellent service and will book again when I return for my next trip to NYC! Thank you for making our trip to the big city so easy!!!!
Rachel Berger
3 days ago
On time, polite, safe

Reviews Submitted through Our Site

We had to wait for the driver for over an hour. We called the company several times, but they didn’t seem to know what was going on and kept telling us the driver should be 30min or 15min. We gave up and were about to switch to bus when the driver arrived.

Monica

Excellent service from booking to being available and contactable for changes and confirming updates immediately by email, turning up early and being very helpful. Immaculate vehicle and super comfortable seats all our bags fit in the gigantic boot, very happy

Debbie Hitakahiwai

My flight was delayed 4 hours and I was afraid that I wouldn’t still have a shuttle since I paid for a shared ride. I contacted the company and they assured me that I would still be taken care of since they were notified of my delayed flight. When my flight was finished they texted me to tell me where to wait and after a short while I was picked up. My driver was Sofia. She was awesome.

L. D.

I had a positive experience with goairlink. When I arrived I wasnt sure exactly where to go as I had not been to jfk. I was confused by a message I received upon arrival at jfk. I called the service and they answered quickly and directed me to where I believed I needed to be. I was told a driver would come and retrieve me. Within 10 minutes I received a call from the driver and I was on my way to my hotel. I would definitely use this service again, it was cost effective and I appreciate having a real person to talk to when there are questions or concerns.

Rebecca

Very reliable company and punctual and kind driver, excelente service

Rosa Dinzey

GO Airlink is a wonderful service! They are well organized, reliable, very affordable, and very professional. I highly recommend them for transportation to and from NYC airports! The drivers are courteous, and their website makes it easy to schedule a ride.

Rochelle Green

I had booked shared shuttle ride from JFK. For some reason the shuttle was not available, but I got free upgrade to private vechicle.

The communication with the driver was very easy through the web app, the driver was on time and the journey was good.

Exellent experience. Thank you GO Airlink NYC!

D

Got me to my location in a very timely manner

Nancie

Excellent on time service with great communication

Debbie S

I was upgraded to a private car Share ride because the van was unavailable. The driver was professional, courteous and on time. I could not have been happier!

Beth Golden