Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 293 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

J Ro (Padrino)
3 hours ago
Very professional
Kevin Johnson
5 hours ago
Heejin McClain
6 hours ago
We had a great experience with MySedan. Drivers to and from JFK were punctual, courteous, and friendly. We would use this car service again.
Kiley Glazier
9 hours ago
Our driver communicated with us the entire time. It took a while for our hotel’s elevator to come to our floor and take us to the lobby. By the time we got outside, our driver had picked up another party. But the party confirmed it was their reservation. When the mix up was discovered, our driver promptly returned to the hotel to pick us up.
Pankaj Khanzode
15 hours ago
Maria Rocha
16 hours ago
Dave Luck
1 day ago
Professional and flexible driver.. very clean and nice vans. Will use again
George Morere
1 day ago
Wonderful driver. Christopher G is the best! Always gets us to are destination safely! And has great sightseeing suggestions!
Angela Weber
1 day ago
Very nice drivers!! The car was comfortable and clean.

Reviews Submitted through Our Site

Excellent service from booking to being available and contactable for changes and confirming updates immediately by email, turning up early and being very helpful. Immaculate vehicle and super comfortable seats all our bags fit in the gigantic boot, very happy

Debbie Hitakahiwai

My flight was delayed 4 hours and I was afraid that I wouldn’t still have a shuttle since I paid for a shared ride. I contacted the company and they assured me that I would still be taken care of since they were notified of my delayed flight. When my flight was finished they texted me to tell me where to wait and after a short while I was picked up. My driver was Sofia. She was awesome.

L. D.

I had a positive experience with goairlink. When I arrived I wasnt sure exactly where to go as I had not been to jfk. I was confused by a message I received upon arrival at jfk. I called the service and they answered quickly and directed me to where I believed I needed to be. I was told a driver would come and retrieve me. Within 10 minutes I received a call from the driver and I was on my way to my hotel. I would definitely use this service again, it was cost effective and I appreciate having a real person to talk to when there are questions or concerns.

Rebecca

Very reliable company and punctual and kind driver, excelente service

Rosa Dinzey

GO Airlink is a wonderful service! They are well organized, reliable, very affordable, and very professional. I highly recommend them for transportation to and from NYC airports! The drivers are courteous, and their website makes it easy to schedule a ride.

Rochelle Green

I had booked shared shuttle ride from JFK. For some reason the shuttle was not available, but I got free upgrade to private vechicle.

The communication with the driver was very easy through the web app, the driver was on time and the journey was good.

Exellent experience. Thank you GO Airlink NYC!

D

Got me to my location in a very timely manner

Nancie

Excellent on time service with great communication

Debbie S

I was upgraded to a private car Share ride because the van was unavailable. The driver was professional, courteous and on time. I could not have been happier!

Beth Golden

I always use GO Airlink when I fly into NYC. It’s affordable, convenient, and easy. Sometimes if the shared van isn’t available, they’ve upgraded me to a private ride and they’re really nice about it. The drivers are super professional, and the vehicles are generally really nice. Seriously can’t understand why more people don’t use this.

Kelly