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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 277 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Dave #6087 was great. On time - Drove carefully in pouring rain - was lovely to talk to. Thanks for getting our family to JFK safely!
Our driver Dave was excellent. His driving was superb. When we arrived at the hotel, they had closed the original entrance. Dave took the time to find an alternative entrance and provided advice on how to get to the check-in area. We knew that the extra courtesy was causing him to be a little late for a scheduled pick-up. Following his advice we got checked in without too much trouble. The four of us truly appreciated his assistance with the whole experience at the start of our 55th Anniversary celebration.
Helped out our group in a big way. Getting us from JFK TO LGA when we had some travel issues. Awesome same-day booking and service!
An excellent driver that was friendly and on time. I would be happy to ride with him again.
I used a shared Airlink van from Manhattan to JFK at the end of May. My driver was Andrea, she is an excellent driver and nice person. The car was at my location ahead of time and was waiting for me while I was going down from hi-rise building. Thank you!
Friendly and fun
Careful ride in NYC traffic.

Reviews Submitted through Our Site

Our driver Mabud texted, called and then came into our lobby when we didn’t respond immediately. AirLink sent a private car instead of a shuttle some we were likely the only ones departing so early. We had read some of reviews, but this was our best choice. Highly recommend.

Grant Patton

We had two great drivers to and from the airport to our destination. During casual conversation with our first driver we discovered that he was from Edenton N.C. where my sister taught music in the early 60’s. He was very friendly and helpful and a great driver. Our second driver was very good also and assured us that our arrival to airport would be early rather than late. Roads were closed and alternate routes had to be taken. He was very professional and courteous. We do appreciate the private car upgrade at no cost. You met your end of the contract which was to get us to airport and gave us an upgrade to met that obligation. Excellent Service !

Kenzil Summey

While we had a very slow start with our experience with the company, everyone that I talked to about this situation, was so helpful and friendly. It was resolved and a refund was issued within a few days. No one ever treated me with anything but respect.

Our return trip to the airport was beyond great. I will recommend this company and use them next time I am in NYC.

Yvonne Vasquez

People from Goairlink are helpful and polite. I booked my trip over the phone and the person was excellent.

The driver was very nice and helpful. The car very comfortable.

I will use the service foe my next trip to the airport.

Melva Friedman

In March I booked return flight from Albuquerque NM to JFK. My JetBlue flight scheduled to leave 11:59pm reaching NY 6:59 am was canceled until 4:30pm the following day. Go Airlink kept track of all changes. When I arrived that night, they’d sent a private car to pick me up. This service did not

cost me a dime more. I was able to make my commuter train at GCT and safely reach home that night. This was exceptional service by GoAirlink and I will use them again and again.

Ms M. Williams

First time in New York and used their service from LGA. They called me as soon as I landed and were waiting as I walked out of the terminal. Their driver was friendly, professional and fun. I was in out hotel lobby on Broad way 20 minutes later. Stress free service. Enthusiastically recommend.

Jimmy Hoffmann

Excellent! They never let me down. They are incredibly accommodating. It’s my 1st choice when I need to get to an airport.

Geisha

Ali was on time, courteous…it was an absolute pleasure to have him as a driver 🙂

Deborah

Our Drivers name was Brahim and he was just so patient, so kind, so so helpful and just a super friendly person! This is my and my family’s first time in NY and we couldn’t have asked for a better driver or transportation experience. Thank you truly!

Gelisa S.

I booked a shared ride and got a free upgrade to a private SUV that I shared with 2 other passengers. The ride was smooth and the driver was kind enough to show me all the great landmarks as we made our way to Grand Central. Highly recommend.

Damalie