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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 293 reviews)
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Reviews Submitted through Google

Juju H.
8 hours ago
My private drive Sedan with Mohammed was excellent. He came half an hour before the pickup hour. He kindly waited for me. He helped loading my luggage in the car and installed me comfortably as I was using crutches. He made sure to get me to the airport safely, comfortably and in relax and respectful environment. He had an incoming phone call. He kindly and respectfully asked me the permission to pick up the phone. I said yes of course. He picked up the phone call and made the conversation quick with a low voice. Then he thanked me. He got me on time for my flight. He helped me to leave the car and took out my luggage and wished me a wonderful trip before leaving. He was very respectful and care for my comfort and need during the trip to the airport. He said to me : I am his boss. Therefore, he had to treat me very well..what a pleasant trip and what a wonderful very professional driver. Thumbs up to Mohammed
Erin
9 hours ago
Very friendly and professional-
Loved the service and our driver was lovely.
Frank Marin
13 hours ago
Nice and easy no stress drive into the airport. Thank you
Lavasa Parks
17 hours ago
Lori Kaplan
18 hours ago
Clean car, nice driver
Robert Ball
19 hours ago
MySedan was booked as part of a Costco trip package.

Pick up & returns were on time with immaculate cars (Chevy suburban, room for family & luggage), and polite, skilled drivers. Would definitely use them again!
Blanca V
1 day ago
Both drivers were professional and in time would definitely recommend
So grateful to have an expert to navigate us through the crazy NYC traffic. They kept track of all the delays flying into and out of the airport and adjusted their schedules so we got where we needed to be in a very timely manner.😃
Eric Larson
1 day ago
I had a last minute request for 34 travelers and GO Airlink NYC handled it beautifully. Anna Kozma was especially helpful. She was kind and very responsive. Highly recommend.

Reviews Submitted through Our Site

Our driver Mabud texted, called and then came into our lobby when we didn’t respond immediately. AirLink sent a private car instead of a shuttle some we were likely the only ones departing so early. We had read some of reviews, but this was our best choice. Highly recommend.

Grant Patton

We had two great drivers to and from the airport to our destination. During casual conversation with our first driver we discovered that he was from Edenton N.C. where my sister taught music in the early 60’s. He was very friendly and helpful and a great driver. Our second driver was very good also and assured us that our arrival to airport would be early rather than late. Roads were closed and alternate routes had to be taken. He was very professional and courteous. We do appreciate the private car upgrade at no cost. You met your end of the contract which was to get us to airport and gave us an upgrade to met that obligation. Excellent Service !

Kenzil Summey

While we had a very slow start with our experience with the company, everyone that I talked to about this situation, was so helpful and friendly. It was resolved and a refund was issued within a few days. No one ever treated me with anything but respect.

Our return trip to the airport was beyond great. I will recommend this company and use them next time I am in NYC.

Yvonne Vasquez

People from Goairlink are helpful and polite. I booked my trip over the phone and the person was excellent.

The driver was very nice and helpful. The car very comfortable.

I will use the service foe my next trip to the airport.

Melva Friedman

In March I booked return flight from Albuquerque NM to JFK. My JetBlue flight scheduled to leave 11:59pm reaching NY 6:59 am was canceled until 4:30pm the following day. Go Airlink kept track of all changes. When I arrived that night, they’d sent a private car to pick me up. This service did not

cost me a dime more. I was able to make my commuter train at GCT and safely reach home that night. This was exceptional service by GoAirlink and I will use them again and again.

Ms M. Williams

First time in New York and used their service from LGA. They called me as soon as I landed and were waiting as I walked out of the terminal. Their driver was friendly, professional and fun. I was in out hotel lobby on Broad way 20 minutes later. Stress free service. Enthusiastically recommend.

Jimmy Hoffmann

Excellent! They never let me down. They are incredibly accommodating. It’s my 1st choice when I need to get to an airport.

Geisha

Ali was on time, courteous…it was an absolute pleasure to have him as a driver 🙂

Deborah

Our Drivers name was Brahim and he was just so patient, so kind, so so helpful and just a super friendly person! This is my and my family’s first time in NY and we couldn’t have asked for a better driver or transportation experience. Thank you truly!

Gelisa S.

I booked a shared ride and got a free upgrade to a private SUV that I shared with 2 other passengers. The ride was smooth and the driver was kind enough to show me all the great landmarks as we made our way to Grand Central. Highly recommend.

Damalie