Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 292 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

GREG CAMERON
40 minutes ago
Friendly a real gentleman
Sure likes to change driving lanes
All good
Cory Taylor
17 hours ago
Very professional and attentive. Every ride was on time and no stress.
patrick losq
18 hours ago
Efficient on all the items : on time, clean, courteous driver.
Adam Mccarthy
19 hours ago
Driver arrived early and was very courteous. Brought us right to our destination safely. Would use again.
Sean Steffey
20 hours ago
Best experience! Prompt, helpful and courageous.
April Renberg
21 hours ago
Donna Downs
2 days ago
Great communication; friendly driver
Anna Carlson
2 days ago
Driver Jay was a great tour guide as well as driver
Michele Banks
3 days ago
Excellent service from booking until we were dropped off. Very good driver Vadim even brought my phone back to the hotel when he saw I left it in the van. Looking forward to using their service again on the way back to the airport. We are a group of 10 and this was the perfect transportation from Newark airport to Times Square. I decided to used this company after my son used them for a trip over the Christmas holiday and also had a very good experience.

Reviews Submitted through Our Site

We had two great drivers to and from the airport to our destination. During casual conversation with our first driver we discovered that he was from Edenton N.C. where my sister taught music in the early 60’s. He was very friendly and helpful and a great driver. Our second driver was very good also and assured us that our arrival to airport would be early rather than late. Roads were closed and alternate routes had to be taken. He was very professional and courteous. We do appreciate the private car upgrade at no cost. You met your end of the contract which was to get us to airport and gave us an upgrade to met that obligation. Excellent Service !

Kenzil Summey

While we had a very slow start with our experience with the company, everyone that I talked to about this situation, was so helpful and friendly. It was resolved and a refund was issued within a few days. No one ever treated me with anything but respect.

Our return trip to the airport was beyond great. I will recommend this company and use them next time I am in NYC.

Yvonne Vasquez

People from Goairlink are helpful and polite. I booked my trip over the phone and the person was excellent.

The driver was very nice and helpful. The car very comfortable.

I will use the service foe my next trip to the airport.

Melva Friedman

In March I booked return flight from Albuquerque NM to JFK. My JetBlue flight scheduled to leave 11:59pm reaching NY 6:59 am was canceled until 4:30pm the following day. Go Airlink kept track of all changes. When I arrived that night, they’d sent a private car to pick me up. This service did not

cost me a dime more. I was able to make my commuter train at GCT and safely reach home that night. This was exceptional service by GoAirlink and I will use them again and again.

Ms M. Williams

First time in New York and used their service from LGA. They called me as soon as I landed and were waiting as I walked out of the terminal. Their driver was friendly, professional and fun. I was in out hotel lobby on Broad way 20 minutes later. Stress free service. Enthusiastically recommend.

Jimmy Hoffmann

Excellent! They never let me down. They are incredibly accommodating. It’s my 1st choice when I need to get to an airport.

Geisha

Ali was on time, courteous…it was an absolute pleasure to have him as a driver 🙂

Deborah

Our Drivers name was Brahim and he was just so patient, so kind, so so helpful and just a super friendly person! This is my and my family’s first time in NY and we couldn’t have asked for a better driver or transportation experience. Thank you truly!

Gelisa S.

I booked a shared ride and got a free upgrade to a private SUV that I shared with 2 other passengers. The ride was smooth and the driver was kind enough to show me all the great landmarks as we made our way to Grand Central. Highly recommend.

Damalie

Airlink picked me up at La Guardia, NYC, on time and the ride was very smooth and pleasant. I would recommend them to whoever needs an airport transfer in NYC.

Ana Woulfe