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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 289 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Great experience! Andy was the best driver with lots of great advice. Highly recommend
We had a very friendly and informative driver pick us up at the airport.
He was very knowledgeable about New York , in general.He gave us good, helpful information beneficial while on our stay here in New York.
Drivers were incredible
Great experience. Very knowledgeable about getting through traffic and nice people.
Our driver Mussi was on time, friendly and a great driver! She delivered us safely to JFK.
Very nice ride into town. Driver was very good and pleasant.
Highly recommend this company. This was my first trip to NYC. Pick up at the airport went smoothly, no problems at all. They contacted me as soon as the plane landed. Perfect. Pick up from the hotel back to the airport did not go as planned. The NYPD raided the street vendors on the block and closed the street right before our pickup. I was at the Hard Rock near Times Square and traffic was bad. Our first driver couldn’t get to us and left. I was on the phone with the dispatcher and he did everything he could to work it out. The company hired a private driver to pick us up in a really nice SUV. We had to meet him on a different block, understandably. The driver said he charges way more than Go Airlink so I know they were doing what they had to do to get us to the airport. I highly recommend this company. They will do whatever needs to be done to get you to your location.

Reviews Submitted through Our Site

While we had a very slow start with our experience with the company, everyone that I talked to about this situation, was so helpful and friendly. It was resolved and a refund was issued within a few days. No one ever treated me with anything but respect.

Our return trip to the airport was beyond great. I will recommend this company and use them next time I am in NYC.

Yvonne Vasquez

People from Goairlink are helpful and polite. I booked my trip over the phone and the person was excellent.

The driver was very nice and helpful. The car very comfortable.

I will use the service foe my next trip to the airport.

Melva Friedman

In March I booked return flight from Albuquerque NM to JFK. My JetBlue flight scheduled to leave 11:59pm reaching NY 6:59 am was canceled until 4:30pm the following day. Go Airlink kept track of all changes. When I arrived that night, they’d sent a private car to pick me up. This service did not

cost me a dime more. I was able to make my commuter train at GCT and safely reach home that night. This was exceptional service by GoAirlink and I will use them again and again.

Ms M. Williams

First time in New York and used their service from LGA. They called me as soon as I landed and were waiting as I walked out of the terminal. Their driver was friendly, professional and fun. I was in out hotel lobby on Broad way 20 minutes later. Stress free service. Enthusiastically recommend.

Jimmy Hoffmann

Excellent! They never let me down. They are incredibly accommodating. It’s my 1st choice when I need to get to an airport.

Geisha

Ali was on time, courteous…it was an absolute pleasure to have him as a driver 🙂

Deborah

Our Drivers name was Brahim and he was just so patient, so kind, so so helpful and just a super friendly person! This is my and my family’s first time in NY and we couldn’t have asked for a better driver or transportation experience. Thank you truly!

Gelisa S.

I booked a shared ride and got a free upgrade to a private SUV that I shared with 2 other passengers. The ride was smooth and the driver was kind enough to show me all the great landmarks as we made our way to Grand Central. Highly recommend.

Damalie

Airlink picked me up at La Guardia, NYC, on time and the ride was very smooth and pleasant. I would recommend them to whoever needs an airport transfer in NYC.

Ana Woulfe

I booked a shared ride but got upgraded to a private one today. The vehicle was clean and spacious, and the driver (Lahcen #427) was calm & skillful in driving in Manhattan. Very pleased with the experience.

Haiyan