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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 287 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Wonderful experience with Christopher George!
Great communication and service. Will definitely use again.
Excellent Driver, great service
Prompt and courteous service. Remember to call the driver for the exact location of pickup. Depending on the vehicle the location varies.
What a fantastic experience! The driver was friendly and on time for both rides. He also gave us great advise regarding the the what to do and what not to do in the city. Khriss was fantastic!
Communication by phone was great as we faced delay after delay getting to LaGuardia. Our driver, Antoine was very knowledgeable about the city and its history. All in all it was a very stress free and enjoyable experience.
Our ride from the Newark airport was perfect! Muhammad was an excellent driver, he was careful and safe. Traffic, as always, was awful. We hope to ride with him again.

Reviews Submitted through Our Site

While we had a very slow start with our experience with the company, everyone that I talked to about this situation, was so helpful and friendly. It was resolved and a refund was issued within a few days. No one ever treated me with anything but respect.

Our return trip to the airport was beyond great. I will recommend this company and use them next time I am in NYC.

Yvonne Vasquez

People from Goairlink are helpful and polite. I booked my trip over the phone and the person was excellent.

The driver was very nice and helpful. The car very comfortable.

I will use the service foe my next trip to the airport.

Melva Friedman

In March I booked return flight from Albuquerque NM to JFK. My JetBlue flight scheduled to leave 11:59pm reaching NY 6:59 am was canceled until 4:30pm the following day. Go Airlink kept track of all changes. When I arrived that night, they’d sent a private car to pick me up. This service did not

cost me a dime more. I was able to make my commuter train at GCT and safely reach home that night. This was exceptional service by GoAirlink and I will use them again and again.

Ms M. Williams

First time in New York and used their service from LGA. They called me as soon as I landed and were waiting as I walked out of the terminal. Their driver was friendly, professional and fun. I was in out hotel lobby on Broad way 20 minutes later. Stress free service. Enthusiastically recommend.

Jimmy Hoffmann

Excellent! They never let me down. They are incredibly accommodating. It’s my 1st choice when I need to get to an airport.

Geisha

Ali was on time, courteous…it was an absolute pleasure to have him as a driver 🙂

Deborah

Our Drivers name was Brahim and he was just so patient, so kind, so so helpful and just a super friendly person! This is my and my family’s first time in NY and we couldn’t have asked for a better driver or transportation experience. Thank you truly!

Gelisa S.

I booked a shared ride and got a free upgrade to a private SUV that I shared with 2 other passengers. The ride was smooth and the driver was kind enough to show me all the great landmarks as we made our way to Grand Central. Highly recommend.

Damalie

Airlink picked me up at La Guardia, NYC, on time and the ride was very smooth and pleasant. I would recommend them to whoever needs an airport transfer in NYC.

Ana Woulfe

I booked a shared ride but got upgraded to a private one today. The vehicle was clean and spacious, and the driver (Lahcen #427) was calm & skillful in driving in Manhattan. Very pleased with the experience.

Haiyan