Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 283 reviews)
Excellent79%
Very good8%
Average7%
Poor6%
Terrible0%

Reviews Submitted through Google

Good service, clean vehicle, quick arrival
Very curious and professional
Aly is the man!!
Great driver, very nice and informative. Clean vehicle with plenty of space for luggage.
My Sedan is top notch. Excellent service, very professional and on time. Would definitely use again.
Punctual, attentive, courteous, spacious clean vehicle. Just perfect. Wonderful experience
My granddaughter hopes he picks us up on Tuesday

Reviews Submitted through Our Site

I used Go Airlink NYC for the hotel transfer to JFK and I got an upgrade. I paid for a shared transfer but, as there were no other passengers for that day at that time, they sent me a private driver for the same price!!! And he had a full electric Tesla car…all to me.

Thank you very much to the Go Airlink NYC team because they are effective and kind. I recommend it, it’s simple and cheap.

excellent

Go Airlink did a great job getting me from LaGuardia Airport to Grand Central Terminal. Once I landed at the airport I made my way to the welcome center to call them . The dispatcher said someone would at the pickup point in 15 minutes. What I didn’t know is that the van service wasn’t available so they sent a private vehicle ( free upgrade) to pick me up. The driver Muostafa was excellent and very friendly .Great job Go Airlink . I will be using your service again in the near future.

Thank you, T. Strang

Timothy Strang

My flight to JFK was delayed. I had booked a shared shuttle and was concerned about missing my ride. I got an upgrade to a private car as the shared shuttle wasn’t available. The helpful customer service rep confirmed that there was no extra charge.

What a pleasant surprise! The driver Oli was such a skillful and patient driver navigating the drive to Manhattan during rush hour.

I will definitely be using Go Airlink again!

Suzie D.

Great driver

Nancy

thanks great job

V

Nous avons été surclassés et sommes ravis de la compagnie !

butel

I got an upgrade to a private ride which was very welcome after a long flight. The driver was very nice and hé called me before picking me up

Samia

I’d like to give a huge shoutout to Donovan for his exceptional service! He was incredibly friendly, kind, and went above and beyond to offer fantastic suggestions for our first trip to New York. His recommendations truly made our experience unforgettable. A+++++++++ service!

Andy

Motorista muito simpático, ο atendimento foi super preciso e atencioso. Sem atrasos ou problema. Carro muito confortável

Vale muito a pena usar pelo New York Sightseeing pass

Marcelo Fuzita

Used this shuttle service for first time yesterday. I was not disappointed!! Great price, promptness, easy transfer! Driver Ferriera, van 1422 was so polite and courteous. Met Richie, another member of Airlink team on ride, who was same. This will be my ride to Grand Central when I visit New York to CT!!

Cathy Blasco