BOOK NOW
BOOK NOW

Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 300 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Steve Sherman (Living Maths)
1 month ago
I always use GO Airlink NYC. They are reliable and efficient and very reasonable. My driver Wing was fabulous.
Lynn Harris
1 month ago
I enjoyed excellent, roundtrip transportation with GO Airlink. My flight to LaGuardia was delayed 3 hours, but a driver was dispatched promptly to pick me up and take me to my hotel—I think his name was Ray. Today, Victor picked me up for the trip back to the airport in a spacious, immaculate Mercedes Benz van (Ray’s van was UBER clean, too). On both rides, the drivers assisted me with my luggage and drove expertly—such a pleasure not to have terror-filled experiences. I had lots of questions about how the service worked that were responded to promptly via email. Finally, the “dispatchers” I spoke with on both legs of my trip were courteous, knowledgeable and professional. I will book with GO Airlink on future trips without hesitation!! I wish I’d known about this service years ago!
Laura Panza
2 months ago
These guys offer top notch Service. Go airline is your one stop shop
Ellie
3 months ago
Excellent service, very nice driver both ways
Emily Borck
3 months ago
Good experience with Airlink NYC for both my airport transfers. They picked me up at LaGuardia and took me to my hotel in Times Square, and also provided the return trip back to the airport. Both rides were on time, efficient, and stress-free. The drivers were professional and drove safely and smoothly, which made the experience even better. Everything ran as scheduled with no issues. I would definitely use this service again and recommend it for reliable airport transportation in New York City
Eric Simpson
3 months ago
Everything was great! Driver's were fun and on time. Would recommend.
Sean Asaro
3 months ago
Tiffani marie
3 months ago
Julie Hamman
3 months ago
Robert Novelli
3 months ago
The personnel from MySedan were highly accommodating, and very welcoming to the city. The driver was safe and the car was very comfortable.

Reviews Submitted through Our Site

I used Go Airlink NYC for the hotel transfer to JFK and I got an upgrade. I paid for a shared transfer but, as there were no other passengers for that day at that time, they sent me a private driver for the same price!!! And he had a full electric Tesla car…all to me.

Thank you very much to the Go Airlink NYC team because they are effective and kind. I recommend it, it’s simple and cheap.

Paola

excellent

I used Go Airlink NYC for the hotel transfer to JFK and I got an upgrade. I paid for a shared transfer but, as there were no other passengers for that day at that time, they sent me a private driver for the same price!!! And he had a full electric Tesla car…all to me.

Thank you very much to the Go Airlink NYC team because they are effective and kind. I recommend it, it’s simple and cheap.

excellent

Go Airlink did a great job getting me from LaGuardia Airport to Grand Central Terminal. Once I landed at the airport I made my way to the welcome center to call them . The dispatcher said someone would at the pickup point in 15 minutes. What I didn’t know is that the van service wasn’t available so they sent a private vehicle ( free upgrade) to pick me up. The driver Muostafa was excellent and very friendly .Great job Go Airlink . I will be using your service again in the near future.

Thank you, T. Strang

Timothy Strang

My flight to JFK was delayed. I had booked a shared shuttle and was concerned about missing my ride. I got an upgrade to a private car as the shared shuttle wasn’t available. The helpful customer service rep confirmed that there was no extra charge.

What a pleasant surprise! The driver Oli was such a skillful and patient driver navigating the drive to Manhattan during rush hour.

I will definitely be using Go Airlink again!

Suzie D.

Great driver

Nancy

thanks great job

V

Nous avons été surclassés et sommes ravis de la compagnie !

butel

I got an upgrade to a private ride which was very welcome after a long flight. The driver was very nice and hé called me before picking me up

Samia

I’d like to give a huge shoutout to Donovan for his exceptional service! He was incredibly friendly, kind, and went above and beyond to offer fantastic suggestions for our first trip to New York. His recommendations truly made our experience unforgettable. A+++++++++ service!

Andy

Motorista muito simpático, ο atendimento foi super preciso e atencioso. Sem atrasos ou problema. Carro muito confortável

Vale muito a pena usar pelo New York Sightseeing pass

Marcelo Fuzita