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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 296 reviews)
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Reviews Submitted through Google

Laura Panza
6 days ago
These guys offer top notch Service. Go airline is your one stop shop
Ellie
4 weeks ago
Excellent service, very nice driver both ways
Emily Borck
4 weeks ago
Good experience with Airlink NYC for both my airport transfers. They picked me up at LaGuardia and took me to my hotel in Times Square, and also provided the return trip back to the airport. Both rides were on time, efficient, and stress-free. The drivers were professional and drove safely and smoothly, which made the experience even better. Everything ran as scheduled with no issues. I would definitely use this service again and recommend it for reliable airport transportation in New York City
Eric Simpson
4 weeks ago
Everything was great! Driver's were fun and on time. Would recommend.
Sean Asaro
4 weeks ago
Tiffani marie
4 weeks ago
Julie Hamman
4 weeks ago
Robert Novelli
4 weeks ago
The personnel from MySedan were highly accommodating, and very welcoming to the city. The driver was safe and the car was very comfortable.
FITZGERALD B
4 weeks ago
Talbot Stark
1 month ago
Amazingly professional driver

Reviews Submitted through Our Site

At the airport Welcome Center, it was nearly 3 minutes before someone picked up the courtesy phone. But from then on, things went smoothly and quickly.

The driver was knowledgeable, friendly, and I enjoyed our conversation.

Probably an advantage of these services over a taxi is that there is no profit motive for a driver to take a longer route nor more time than needed.

Sandy Schuman

I am very impressed with Go air link. The system made easy to book. In my personal case my flight ✈️ was delay 2 and hours and I was worry about missing my shuttle bus. To my surprise they have book a private car to contact me, to pick me up at the terminal and take me straight to my destination. The driver Mohammed was so sweet and kind. He deserves a high five. I highly recommend this company

Jorge guzman

Our driver was very friendly and we got a free upgrade.

Monica Simms

Very good service! They check in with you before hand to make sure your reservation is correct and send the information of your driver as well. The drivers were punctual and very professional. Would recommend this service to anyone.

Jennifer F.

The driver was on time and the service was easy to book. There was even a free upgrade on the way back, as the booked service was not available. Everything is great!

Simon

SuperShuttle couldn’t fit me in its schedule so it sent me a sedan. That would cost more, but the company wanted to accommodate me. Once I arrived at JFK, I used the welcome center phone to let them know I was there. They asked me about my location and told me where I should be waiting for the driver. The traffic in the city was horrible, but the driver was professional, patient, and courteous. Out of a long flight (over 10 hours), I was happy to ride in a sedan instead of a shared shuttle.

Su L.

I made a reservation with Super Shuttle, but suddenly GO Airlink showed up, and I was told at the airport that it was a gray HONDA car, but instead of an upgraded minivan, I was asked to wait at number 6, but the car was a Toyota. It was different from the car I was told about, so I felt it was very dangerous. The driver said my name, so I trusted him and got in the car and headed to the hotel. It was the beginning of an exciting trip that was half joyful and half dangerous.

SATOSHI TANABE

I found Airlink easy to contact and quick to accommodate my requests. They were unable to provide a shuttle for my pickup time but generously upgraded me to a private sedan at no additional cost to me.

Sue

Driver was early, courteous and the vehicle was a late model sedan extremely clean.

Jackie B.

Clean vehicle. Very good driver. Thx.

Cary