GO Airlink Reviews

My booking from Newark to The City (Manhattan) was a bit worrying as I had trouble getting through on the free phone at the welcome centre at the airport, but once I eventually made contact I was told to wait outside the airport (for about 10 minutes) I was wondering if anyone would actually turn up as they had a problem with the shuttle bus so they sent a private car as a replacement . it was a very cold, wet, dark evening – but they did eventually arrive and I was very happy to see them they dropped me at my hotel in good time. I used them again on a return journey from my hotel to JFK airport, they were there on time and we got to the airport in plenty of time even on a Friday afternoon through rush hour traffic – YES I WOULD USE THEIR SERVICE AGAIN

Excellent service and professional courteous, I would definitely use GO Air Link again.

They service was great they was courteous they provided me with transportation better than the transportation I asked for they accommodated me with better service with no extra charge I would recommend them to my family and friends and the driver was helpful and polite and they was on time

We’ve been asked to leave a review, because we had a ride with airlink. So we actually have had two rides. One shared ride from the airport to the hotel and the second back to the airport a few days later.

The first ride was really bad. Until we have been collected, we waited more than an hour standing at the welcome center of JFK Airport. The ride took very long, because everyone who has been collected after we have been collected, got their drop off before it was us the leave the car. We were the last ones.

The second ride unfortunately wasn‘t great, too.

Instead of that normal bigger type of mini-bus, we have been collected by a Sedan. Now we were told afterwards, that this was supposed to be an upgrade, because the other one failed.

We did not think that this ride was an upgrade.

Yes, the car looked nicer. The driver was extremely friendly and nice but the car was way to small for 6 adults plus lots of luggage.

I sat in the second row squeezed in the middle and it was really uncomfortable.

And knowing the NY traffic, the pickup time airlink offered us, was way to late. We reached the airport so short in time, that after checking in and security control only minutes have been left until we had to bord.

So the result of these experiences will be that we won‘t no longer choose Airlink or SuperShuttle and would rather use Uber next time.

Excellent service! Booked shared ride but after flight delays missed my shuttle reservation but GOLink upgraded to sedan and got me to destination in comfort and stress free!!!

great on time service. booked a shared ride but was provided an upgrade as there were no other passengers at the time of my pick up.

would definitely use this service again.

Great experience right on time

Driver was fine picked us up right on time clean vehicle

Punctual and helpful service.

Communication via email is simple and perfect, even for those who don’t know English well like me.

I will definitely use the service in the future

Recently, I had the pleasure of using GO Airlink’s shuttle service, and I must say that my experience was extremely positive. In this review, I want to highlight the outstanding qualities and services provided by this dependable transportation provider.

First and foremost, what impressed me the most was the reliability and punctuality of the shuttle service. Even though they couldn’t pick me up directly from my location, they went above and beyond by sending a private vehicle that arrived right on time at the designated pickup spot. This alleviated any concerns I had about being late for my destination. The driver was professional and friendly, ensuring a smooth and comfortable ride, which made the overall journey a truly pleasant experience.

Furthermore, I found the GO Airlink staff to be highly professional and courteous throughout my interactions with them. They were prompt in addressing my inquiries, providing detailed information about schedules, fares, and any additional services they offered. Their attentiveness and willingness to assist made the booking process seamless and stress-free.

GO Airlink stands out as a transportation provider due to its reliability, efficiency, and customer-centric approach to their shuttle service. Their commitment to timeliness, cleanliness, and exceptional customer service truly sets them apart from the competition. These aspects collectively make GO Airlink an ideal choice for all your transportation needs between your home and the airport.

I wouldn’t hesitate to recommend GO Airlink to anyone in need of an efficient and reliable shuttle service. Whether you require airport transfers, daily commutes, or transportation for special events, I am confident that GO Airlink will continue to deliver excellent service that exceeds your expectations.