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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 289 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Great experience! Andy was the best driver with lots of great advice. Highly recommend
We had a very friendly and informative driver pick us up at the airport.
He was very knowledgeable about New York , in general.He gave us good, helpful information beneficial while on our stay here in New York.
Drivers were incredible
Great experience. Very knowledgeable about getting through traffic and nice people.
Our driver Mussi was on time, friendly and a great driver! She delivered us safely to JFK.
Very nice ride into town. Driver was very good and pleasant.
Highly recommend this company. This was my first trip to NYC. Pick up at the airport went smoothly, no problems at all. They contacted me as soon as the plane landed. Perfect. Pick up from the hotel back to the airport did not go as planned. The NYPD raided the street vendors on the block and closed the street right before our pickup. I was at the Hard Rock near Times Square and traffic was bad. Our first driver couldn’t get to us and left. I was on the phone with the dispatcher and he did everything he could to work it out. The company hired a private driver to pick us up in a really nice SUV. We had to meet him on a different block, understandably. The driver said he charges way more than Go Airlink so I know they were doing what they had to do to get us to the airport. I highly recommend this company. They will do whatever needs to be done to get you to your location.

Reviews Submitted through Our Site

Excellent service! Booked shared ride but after flight delays missed my shuttle reservation but GOLink upgraded to sedan and got me to destination in comfort and stress free!!!

H..Keegan

great on time service. booked a shared ride but was provided an upgrade as there were no other passengers at the time of my pick up.

would definitely use this service again.

Avan

Great experience right on time

Linda

Driver was fine picked us up right on time clean vehicle

Linda

Punctual and helpful service.

Communication via email is simple and perfect, even for those who don’t know English well like me.

I will definitely use the service in the future

Stefania Spada

Recently, I had the pleasure of using GO Airlink’s shuttle service, and I must say that my experience was extremely positive. In this review, I want to highlight the outstanding qualities and services provided by this dependable transportation provider.

First and foremost, what impressed me the most was the reliability and punctuality of the shuttle service. Even though they couldn’t pick me up directly from my location, they went above and beyond by sending a private vehicle that arrived right on time at the designated pickup spot. This alleviated any concerns I had about being late for my destination. The driver was professional and friendly, ensuring a smooth and comfortable ride, which made the overall journey a truly pleasant experience.

Furthermore, I found the GO Airlink staff to be highly professional and courteous throughout my interactions with them. They were prompt in addressing my inquiries, providing detailed information about schedules, fares, and any additional services they offered. Their attentiveness and willingness to assist made the booking process seamless and stress-free.

GO Airlink stands out as a transportation provider due to its reliability, efficiency, and customer-centric approach to their shuttle service. Their commitment to timeliness, cleanliness, and exceptional customer service truly sets them apart from the competition. These aspects collectively make GO Airlink an ideal choice for all your transportation needs between your home and the airport.

I wouldn’t hesitate to recommend GO Airlink to anyone in need of an efficient and reliable shuttle service. Whether you require airport transfers, daily commutes, or transportation for special events, I am confident that GO Airlink will continue to deliver excellent service that exceeds your expectations.

Mcson S.

I have a foreign mobile phone number, and I liked it that Go Airlink reservation site accommodates foreign numbers. I signed up for a shared ride, but as it turned out I received a private car at no extra cost. That was nice!

Teddy Weinberger

On 2/Nov/23 I booked with Go Airlink a shared shuttle from LaGuadia to upper East Side for pick up on evening of 8/Nov/23.

I disembarked from my flight and headed for the waiting area as usual. It was there that I was greeted by a gentleman with a notice showing my name and escorted me to what I thought was my shared shuttle….. however it was a surprise and a delight to be greeted by a driver and his car and taken straight to my destination.

I found out later that apparently the company couldn’t supply a shared shuttle for the timing I requested and had arranged an upgrade for me with meet and greet and private car.

I have used this company each time I arrive and depart from NY and they have always supplied very personable, professional and friendly drivers and most importantly always on time.

I certainly would recommend the use of Go Airlink a great service at very competitive prices.

CB

The lady was very good, although the phone kept disconnecting we eventfully got the reservation made.

Treena Pringle

I could not book online for a shuttle for my husband and daughter from JFK so I had to contact by phone. Very nice person from call center, resolved the problem with proffesionalism. The ride was perfect! Highly reccomand!

Claudia Covrig-Cudrec