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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 272 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Great ride. What a pleasant surprise to look up and see my driver and a comfortable SUV versus to typical big blue SS van. Exactly what you need for a rush hour ride from EWR to Manhattan!
Excellent service, friendly and courteous driver
Drivers were on time and polite
Fabulous. I was nervous about being able to find my way getting into the city once my plane landed. Wow. I wasn't even off the plane when I got a phone call from a very friendly voice on the other end telling me where he would be waiting for me. I was thrilled I saw the car as soon as I walked out the door. I will be using the same service on my return trip to the airport. Very reasonable cost!!!
Great service ! On time and a very good driver I highly recommend this service !
Excellent and friendly driver
My driver was outstanding. Very friendly. My driver was fantastic! I left my phone in his van and he returned it right away with no problems. I would recommend this company to anyone traveling in the NYC area.

Reviews Submitted through Our Site

Great driver and a good, new vehicle. Much better than the Super Shuttle van I took Saturday from Newark to Manhattan.

Alyson M.

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.

Driver very friendly and helpful. I would definitely recommend this service to anyone who asks

Tracey D.

While we were driving to LaGuardia airport, I got confused regarding the terminal. The driver stayed with us and made sure we got to the correct terminal. Since there is so much construction at the airport, we would have had a difficult navigating the terminal change on our own. He took care of us and I really appreciate that.

Nancy S.

Really great service – took loads of stress out of our trip – navigating to and from JFK may have tricky. Both drivers were friendly and got us to where we needed to be, on time and safely. I would definitely use Go Airlink again. Thank you.

Julie L.

Wonderful service! Definitely recommend and will use again!

Alyssa H.

The best return home, started with the ground transportation. Just in time Edita was at our hotel in midtown.

She was very kind and polite with us.

So, thank you Edita, the best driver in NYC ever!!!!!!!!!!!!!!!!!!!!!!!

Daniel L.