Your feedback is important to us!
What's on your mind?
GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.
While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.
4.6 out of 5 stars (based on 266 reviews)
Reviews Submitted through Google
Reviews Submitted through Our Site
Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!
Driver very friendly and helpful. I would definitely recommend this service to anyone who asks
While we were driving to LaGuardia airport, I got confused regarding the terminal. The driver stayed with us and made sure we got to the correct terminal. Since there is so much construction at the airport, we would have had a difficult navigating the terminal change on our own. He took care of us and I really appreciate that.
Really great service – took loads of stress out of our trip – navigating to and from JFK may have tricky. Both drivers were friendly and got us to where we needed to be, on time and safely. I would definitely use Go Airlink again. Thank you.
Wonderful service! Definitely recommend and will use again!
The best return home, started with the ground transportation. Just in time Edita was at our hotel in midtown.
She was very kind and polite with us.
So, thank you Edita, the best driver in NYC ever!!!!!!!!!!!!!!!!!!!!!!!
Excellent service, right on time! Easy reservation via internet and even got a reminder a day prior to flight by email.
Well done!
The van was clean and the driver was not only polite, his music choice was wonderful to listen to all the way to Kennedy Airport
I was picked up by Anthony in van 579 from Newark airport on Weds 9th August at 11:30pm. He had a very tricky customer who was annoyed she would not be dropped off first. He gave her several options but she decided to call and complain. Anthony could not have been more helpful and was a fantastic driver. Passengers need to understand that they may be last to be dropped off.
The bus was on time and the driver friendly. The only issue was we had a flat tyre on the way to the airport. However the driver was proactive in getting the tyre changed as oppose to waiting for a replacement (which by the way after 30 mins was yet to arrive!). The only downside was it sounded like the driver was being reprimanded by his bosses for doing what was right for the customers. Many of us had international flights to catch and if it wasn’t for his quick thinking we would have undoubtedly missed our flights. Thank you to the driver ( I didn’t get his name). You should have more drivers like him and reward quick thinking and not berate your drivers for being proactive in an emergency! I’d like to commend him for his quick thinking. Thank you