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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 291 reviews)
Excellent78%
Very good8%
Average6%
Poor8%
Terrible0%

Reviews Submitted through Google

Kris was an excellent sedan driver from the Grayson Hotel to Newark Airport. He was very professional, friendly, and incredibly informative—he shared great recommendations and tips about New York attractions for our next NYC trip, which we really appreciated. On top of that, when my husband accidentally forgot a personal item in the car, Kris went out of his way to come back to the airport quickly and return it. Outstanding service and kindness. Highly recommend!
Jay was such a wonderful driver and we had a great chat on the way to LaGuardia. Go Airlink was so reliable getting my from and back to LaGuardia on my trip to NYC. And so much cheaper than Uber or a taxi/car service! Highly recommend!
Smooth easy ride to JFzk
Souuni our driver was prompt and ready. He started comunicating once we landed.

Reviews Submitted through Our Site

Given the problems we had at JFK airport, we were pleased at how smoothly the shuttle service went. Thank you for your service!

Robert D.

The service to the airport was excellent. Even though there was a small miscommunication with dispatch we arrived to the airport in time and the driver was fun and safe.

Gustavo G.

Absolutely fantastic highly recommend…. will definitely use again.

Debbie L.

Great driver and a good, new vehicle. Much better than the Super Shuttle van I took Saturday from Newark to Manhattan.

Alyson M.

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.

Driver very friendly and helpful. I would definitely recommend this service to anyone who asks

Tracey D.

While we were driving to LaGuardia airport, I got confused regarding the terminal. The driver stayed with us and made sure we got to the correct terminal. Since there is so much construction at the airport, we would have had a difficult navigating the terminal change on our own. He took care of us and I really appreciate that.

Nancy S.