Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 293 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

valerie scheder
17 minutes ago
Maria Lykos
46 minutes ago
Our driver Charles was an excellent driver! Prompt, courteous and professional!! I highly recommend GO Airlink!! I wouldn't hesitate to use them again and recommend them to my family and friends!!
Meghan Mulvihill
3 hours ago
On time. Courteous. Clean. Great airport transport option.
Omar Baroudi
17 hours ago
Allen Riley
17 hours ago
Easily handled heavy traffic.
beth roberts
20 hours ago
Using this service was so easy. Our car was there within 5 minutes of our call. The driver gave easy directions to find where he was at. He was very personable and gave reconnecting for the area!
Lourdes Hilfman
20 hours ago
Great ride and driver super friendly and professional! Me and my daughter loved both vehicles I got picked up in it!!
Parin Finch
24 hours ago
Amazing Service! Thank you!
Sarah Merritt
1 day ago
Professional driver. Courteous and helpful with luggage.
Kathy Berlin
2 days ago
Both drivers on this trip were excellent. Timely, kind, professional, etc. Would use this service again in a heartbeat.

Reviews Submitted through Our Site

I prepaid twice and had perfect, courteous service each time! It was faster than they projected from Grand Central to LaGuardia. The pickup is across from the main entrance at Park and 42nd in front of TD bank. I will use them again and recommend! Thank you Charles!

Margaret Overton

Given the problems we had at JFK airport, we were pleased at how smoothly the shuttle service went. Thank you for your service!

Robert D.

The service to the airport was excellent. Even though there was a small miscommunication with dispatch we arrived to the airport in time and the driver was fun and safe.

Gustavo G.

Absolutely fantastic highly recommend…. will definitely use again.

Debbie L.

Great driver and a good, new vehicle. Much better than the Super Shuttle van I took Saturday from Newark to Manhattan.

Alyson M.

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.

Driver very friendly and helpful. I would definitely recommend this service to anyone who asks

Tracey D.