Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 287 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%

Reviews Submitted through Google

Excellent Driver, great service
Wonderful experience! We had a greeter meet us at the baggage claim and take us to our driver! Our driver was awesome! He was very friendly and professional. He talked about the city as we were driving and made our drive very enjoyable! Highly recommended!!
This was such a positive experience for my first time in New York! My driver, Dave, was so kind and professional. The view coming into the city was beautiful! I will absolutely be using this service again and again.
Alaa, our driver was on time and very personable. The vehicle was comfortable and clean.
Very friendly helpful and kind very cordial
Great job getting us to Airport
My Sedan provided excellent service to and from our hotel. Courteous and good drivers given the crazy NYC traffic.
On time very friendly and professional totally recommend!
UZALL is a wonderful driver! Had a change of plans and was met exactly where adressed. I was suprised many who live there don’t know the Hudson Yards or the Shed. It’s next to Javitz center and worth a look!
Amazing experience, on time, reliable, drivers were extremely friendly. Made our vacation a breeze. Thank you!

Reviews Submitted through Our Site

The service to the airport was excellent. Even though there was a small miscommunication with dispatch we arrived to the airport in time and the driver was fun and safe.

Gustavo G.

Absolutely fantastic highly recommend…. will definitely use again.

Debbie L.

Great driver and a good, new vehicle. Much better than the Super Shuttle van I took Saturday from Newark to Manhattan.

Alyson M.

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.

Driver very friendly and helpful. I would definitely recommend this service to anyone who asks

Tracey D.

While we were driving to LaGuardia airport, I got confused regarding the terminal. The driver stayed with us and made sure we got to the correct terminal. Since there is so much construction at the airport, we would have had a difficult navigating the terminal change on our own. He took care of us and I really appreciate that.

Nancy S.

Really great service – took loads of stress out of our trip – navigating to and from JFK may have tricky. Both drivers were friendly and got us to where we needed to be, on time and safely. I would definitely use Go Airlink again. Thank you.

Julie L.