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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 292 reviews)
Excellent78%
Very good8%
Average6%
Poor8%
Terrible0%

Reviews Submitted through Google

Nestor Hernandez
14 hours ago
Mark Scheff
21 hours ago
Professional and safe. Made every effort to navigate the snow filled streets of New York and got us to the airport with plenty of time. Highly recommend. Book with confidence.
Gaile Gibbs-Warren
21 hours ago
Wonderful ride and immensely helpful in getting baggage and wheelchair for us. Could not have managed without Mike!
Jason Koziol
22 hours ago
My Sedan was a great service. They keep in touch with you the entire time until they pick you up. Antoine was great. He was 10 minutes early and made the ride to the airport enjoyable.
Karen Waldron
1 day ago
Great service for my party of ten for our visit to NewYork during the 10 yr blizzard of 2026. On time for pickups and, accommodated reservation changes.
Skokie Shakes
2 days ago
Great driver. Familiar with the city. Drove safe. Super nice.
Angela Roberts
2 days ago
Amazing service. Driver was so professional and kind.
Susan Eiden
2 days ago
Very courteous and helpful
Esmeralda Landa
4 days ago
Kris was an excellent sedan driver from the Grayson Hotel to Newark Airport. He was very professional, friendly, and incredibly informative—he shared great recommendations and tips about New York attractions for our next NYC trip, which we really appreciated. On top of that, when my husband accidentally forgot a personal item in the car, Kris went out of his way to come back to the airport quickly and return it. Outstanding service and kindness. Highly recommend!
Laura Ratajczyk
4 days ago
Jay was such a wonderful driver and we had a great chat on the way to LaGuardia. Go Airlink was so reliable getting my from and back to LaGuardia on my trip to NYC. And so much cheaper than Uber or a taxi/car service! Highly recommend!

Reviews Submitted through Our Site

Given the problems we had at JFK airport, we were pleased at how smoothly the shuttle service went. Thank you for your service!

Robert D.

The service to the airport was excellent. Even though there was a small miscommunication with dispatch we arrived to the airport in time and the driver was fun and safe.

Gustavo G.

Absolutely fantastic highly recommend…. will definitely use again.

Debbie L.

Great driver and a good, new vehicle. Much better than the Super Shuttle van I took Saturday from Newark to Manhattan.

Alyson M.

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.

Driver very friendly and helpful. I would definitely recommend this service to anyone who asks

Tracey D.

While we were driving to LaGuardia airport, I got confused regarding the terminal. The driver stayed with us and made sure we got to the correct terminal. Since there is so much construction at the airport, we would have had a difficult navigating the terminal change on our own. He took care of us and I really appreciate that.

Nancy S.