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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 294 reviews)
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Reviews Submitted through Google

Our driver was timely, personable , helpful and accommodating! Thanks so much.
Rebecca Meier
20 hours ago
Our driver, Ahmed (hopefully spelled correctly), was Fantastic! He was informative, friendly, polite, and treated us with respect. He engaged with us in conversation. Unlike other drivers, we've had in the past, even from other companies, that were on their phone the entire time. Thank you also for the ride to the airport to not feel rushed, as if you couldn't wait to drop us off and hurry to pick up your next customer. You got us to the airport in plenty of time before our flight take-off. His vehicle was clean and smelled really good. I believe it may have been his cologne. Either way, it was better to smell that, than stinky body odor or rotten food, etc. This company, was helpful throughout the entire experience. Answered my call and questions, right away. Made sure that our driver(s), made contact with us. Both drivers, to and from the airport, loaded our luggage, didn't just throw it into the trunk, and made sure they had the correct information for our locations. I would for sure call and request Ahmed for any future trips I am in NYC. Thank you again Ahmed, for your part in the close to this trip to NYC.
shirley cao
22 hours ago
Perfect
Rick Gooby
1 day ago
Very good service and a comfortable ride both ways. Highly recommend them!
Anthony Avila
2 days ago
Perfect ride to the airport
Liz OBrien
2 days ago
On time, friendly!
Andrea Rivers
2 days ago
Drivers are incredibly nice. Vehicles are clean and well taken care of. Highly recommend this service. Makes traveling a million times easier!
Ben Booher
2 days ago
We had fabulous service from the time we arrived to our departure date! My sedan has excellent service and will book again when I return for my next trip to NYC! Thank you for making our trip to the big city so easy!!!!
Rachel Berger
3 days ago
On time, polite, safe

Reviews Submitted through Our Site

It’s ridiculous that they don’t accept gratuity in share ride service. The driver works more than the sedan service.

Alberto

I prepaid twice and had perfect, courteous service each time! It was faster than they projected from Grand Central to LaGuardia. The pickup is across from the main entrance at Park and 42nd in front of TD bank. I will use them again and recommend! Thank you Charles!

Margaret Overton

Given the problems we had at JFK airport, we were pleased at how smoothly the shuttle service went. Thank you for your service!

Robert D.

The service to the airport was excellent. Even though there was a small miscommunication with dispatch we arrived to the airport in time and the driver was fun and safe.

Gustavo G.

Absolutely fantastic highly recommend…. will definitely use again.

Debbie L.

Great driver and a good, new vehicle. Much better than the Super Shuttle van I took Saturday from Newark to Manhattan.

Alyson M.

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.