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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 274 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Very convenient way to travel from airport to our hotel. Communication was great with our driver Sounni so meeting at pick up location went smooth. Sounni was very friendly and even answered some questions I had with another leg of our stay. SUV was quite comfortable and we enjoyed the ride after being on an airplane all day. Nice way to start our vacation exploring NYC.
Very good Communication and Fast Service
Great communication driver was polite and informative
Great 5-Star service! Maria was early for pick up, so friendly and easy to talk to, she even got me to the destination earlier than expected. I would certainly recommend Go Airlink NYC to if your a need of transportation for a large group.
Driver very was professional and courteous, stayed in communication with me until he picked us up. Excellent driver, safe and patient. I would recommend this company to anyone looking for a safe reliable ride from JFK to Manhattan!
The driver was so kind and expert at getting me from the airport to the hotel told me a lot of things about New York and just was a very polite, gentle, intelligent person
Great ride. Very personable and great driver.
Good communication, no problems at all. Thanks!
Rachid was great! So friendly and nice. I would take a ride with him anytime.
Driver was on time and even arrived a little earlier. It was a nice Lincoln Town car

Reviews Submitted through Our Site

Booked Go Airlink before reading the reviews. But was pleasantly surprised. Booked for 3 people and 16 bags of luggage from Manhattan to JFK. Was anxious about the time, the luggage the service. But all we can say us Excellent! All went well and we were very very happy

Barry G.

Great service, allowed us an earlier trip than reserved for and driver came out to find us and help us with our luggage

John G.

Fantastic service very prompt and very helpful driver put me at ease as my first time to new York ,and will be telling rest of family to use when we come to visit my brother

Excellent

Marc W.

It was our first time in NY and the first time we booked a shuttle (from JFK to Manhattan). The service was in time and fast (although it was rush hour). Drivers were friendly and helped us with our luggage. The vans were clean.

We would use it again! Thank you!

Dennis R.

Had a great driver named Kumar! He gave us good amounts of tips that were handful considering it was our first time in New York!

Andreas C.

I was very pleased with the service that the company provided. It was easy to book and change my reservation when my flight was changed. The drivers were courteous and arrived ahead of schedule. I would definitely use this service again.

Merry

Initially mildly concerned by some misplaced negative reviews my fears were soon allayed when it became obvious that Go Link is a shuttle bus service which is at the top of its game. The booking process is simple and faultless, the pickup, although running about 10minutes behind time was of minimal concern because a company representative phoned to advise of a slight delay, the driver, although a man of few words, was courteous, a safe driver and delivered us to the JFK airport in plenty of time to work our way through the baggage drop and customs process. The vehicle was clean and in good order and the transfer cost equal to or below any other mode of transfer available. What more can a customer expect?

Daryl K.

William Escalante, vehicle 604, was my Airlink ride to Newark Airport. I was the first person in his vehicle at 11am. He did a great job, and was very courteous and considerate. I hope you will reward his high-quality service!

Carol G.

My daughter and I booked a roundtrip transportation fare. The driver was very helpful and gave historic details during the tour. On the return trip our driver was very courteous and made sure that he dropped us off first so that we didn’t miss our flight. I would highly recommend this airport transportation service. Thank you! Thank you

Michelle K.

Easy to book. Very comprehensive instructions and good service at the airport. Pick up time in Manhattan for return trip was on the spot (+/- 5 min). Good value for money if you are alone or with up to 3 people.

Esther F.