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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 290 reviews)
Excellent78%
Very good8%
Average6%
Poor8%
Terrible0%
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Reviews Submitted through Google

david pelino
Ralph arrived early. He was kind and loaded our bags into his vehicle. The SUV was comfortable. It was a smooth ride to the airport.
Mark Hetrick
Awesome experience. Organized, timely, friendly, easy and safe. Thoroughly enjoyed the experience! Thank you!
Kim Poloncic
Our driver Key was the Best. The entire process was smooth as can be in busy NYC. Definitely would recommend this service to first time visitors⭐️⭐️⭐️⭐️⭐️
Lisa Bridwell
Kris was amazing! He made sure to keep in contact with us until he was there to pick us up. The vehicle was clean and comfortable, with plenty of room for us and our luggage. He quickly became a great tour guide too! He gave us plenty of tips and advice for our stay. He even made sure he was the one to pick us up, so the leave was just as smooth and accommodating. He deserves more than 5 stars!!

This was the first time we used this service and won’t travel again without it. There was a representative waiting for us in the airport lobby to make sure we got to our ride. The whole experience made traveling so much easier!
Mandy Porto
Jennifer Goodridge
Steve Shelton
Incredible!
Neal Simmons
Don Ameye
Outstanding experience. Driver was waiting for us at the airport. The vehicle was very clean and very nice large SUV. Driver was excellent. Could not of been better.
Jessie O
I really appreciated our driver waiting for us when we were delayed and coordinating with family in a different terminal.

Reviews Submitted through Our Site

Great experience. My drivers to and from the airport arrived promptly to pick me up and contacted me directly to let me know where to meet them. The drivers arrived slightly ahead of the arranged pick-up time, so I never had to wait for my ride. Everyone I spoke with, including customer service and the drivers, was friendly, helpful, and professional.

Laura W

Excellent professional courteous service and looking forward to using your services again in future thanks

Joey Gaines

I booked a shared ride to JFK on 2/19/25 for a 4:00am pick up. I was informed that a Lincoln Sedan will pick me up instead. It was a wonderful upgrade from a shared van. Mohammed was quiet and got me to JFK safely.

Maria Rodriguez

Quick and comfortable ride from Midtown East to Manhattan

Eirini

Muy buen servicio! Te envían un SMS para que puedas ir viendo el recorrido del shuttle antes de llegar y puedas estar listo en el hotel.

Noel

I was able to easily connect with the driver once we landed because of a text that was sent connecting us. He was super nice and informative. The vehicle was comfortable, clean and spacious. We were there during the snow storm so our return flight got changed multiple times. Customer service was very helpful and kind when I had to repeatedly change our pick-up time. Our ride back to the airport was smooth. We will definitely use them again!

Lizette

Very good service: on time, efficient drivers, good communication. Never been to New York before: Airlink made transportation from LaGuardia to hotel in Manhattan easy.

S Roberts

We had a great experience using Go Airlink Shuttle to & from JFK International airport in NY. I went to the welcome desk at the airport. I asked if there were any hotel shuttles available. I was referred to Go Airlink. It was 69.00 for 2.people in a van shuttle. Driver was nice. He gave us some tips and was personable. For the return, we went online booked a pick up time and date. It was fairly simple. Driver was approx. 15 min., but he communicated his location and advised us due to traffic he was running a.little late. I appreciated the comminicationn from the driver. Also, I received a confirmation text that our driver was on his way and locarion. Driver was quiet and nonengaing. It was not a.big deal just an observation. Overall, we had a good experience. I would recommend and personally use them again.

Adrianne

Always a wonderful experience riding anywhere with AirLink ! The vehicles are luxurious and drivers are superb: courteous and always prompt!!!!!

Ellen Regenstein

This was a great experience when arrive at JFK Airport! The driver was prompt for pickup, the car was clean on the inside and I arrived to my destination safely without any issues.

Bryan