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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 294 reviews)
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Reviews Submitted through Google

Peter Kobashikawa
28 minutes ago
Nice driver and vehicle.
Kevin Wiley
57 minutes ago
Marc Armstrong
1 hour ago
The driver was very friendly and professional. Very good driver and knowledgeable of New York’s history. Truly a nice experience.
nancy church
2 hours ago
We used GO Airlink for a pick up from the cruise port. Very easy. Driver communicated where he would be. I would choose them again.
Randolph Pierce
11 hours ago
This was my first time using Airlink my driver was extremely polite, very professional and on time . I will definitely recommend this service to my friends.
Tery Davis
1 day ago
Driver was friendly, polite and a great driver! 👍 🙌
Barbara Blake
2 days ago
Driver was on time, polite, helpful. Car was very clean and neat.
tim andersen
4 days ago
Karen Trafford
4 days ago
Great driver, very friendly and professional. Very enjoyable experience.

Reviews Submitted through Our Site

Our driver, Maria, was wonderful. We were a group of 8. Was courteous, patient and provided an impromptu tour of the area on way to JFK. An excellent driver. Highly recommend.

JT

Worked out perfectly. Needed round-trip Newark airport into New York City. Drivers were on time, friendly and safe. Reasonably priced. I would definitely recommend and use this shuttle service again.

HJL

I had some problems to do my reservatiion online. I contacted them via email.

Their personnel helped me to do my reservations. They called me and were in touch with me via email also. I travel from México to NY City.

Many thanks for all attention!

Victor lopez

I was recently vacationing in NYC and needed a ride to the airport, and booked a shared ride to Newark (from SOHO), for ~$35 USD. To my surprise, I was taken in a private SUV (~$90 USD) instead was not charged extra for the upgrade, and got to the airport with time to spare! This company under-promises, and over-delivers, unlike a lot of companies that nickel and dime their customers these days. I cannot recommend them enough.

Elliot Lax

I was skeptical at first due to bad reviews but the service was phenomenal. I’m always anxious how I’m going from point A to B especially if I’ haven’t been to a place but the company wiped away my worries. Andrea, the driver was on time and patiently waited for us. I thought that when you landed at the EWR airport, you’re close to the ground transportation. I didn’t know that another shuttle will take passengers to terminal itself at EWR. Driver waited patiently while my daughter and I were rushing to transfer to terminal and be at the welcome center as instructed for the meeting place. Such an outstanding service! will use this company again. The driver was Andrea. Great job!

Connie D.

Going FROM NYC to JFK was good! I’m glad I left a bit of extra time, because a shared ride means that there can be (and was) an additional pick up after mine, but the driver was good and we got to the airport in plenty of time. Very different from my experience from LGA to NYC.

IMP

I was Very happy with the service, easy to reserve. Very convenient.

Itsik

The car was very clean. The driver was great. Friendly and conversational

Lou

Great service

Used this company for twice during our visit to New York. We chose a shared shuttle

Very efficient and on time

Highly recommend them

David Bourke

Perfect and outstanding service. I live in Europe and booked Go Airlink from home. I was picked up at Newark upon arrival and also on departure, on time. Very friendly drivers. Thank you Sam and Charlie. I have recommend Go Airlink to my two friends, that are going to visit the US. They’ve already booked Go Airlink now. I will book again next year when I come back 100%. Thank you so much for your great service and fair price.

Heidi Beck Bregneberg