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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 293 reviews)
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Reviews Submitted through Google

Jim Pryor
44 minutes ago
This company was great while visiting NYC. Our flight was delayed and they were easy to work with on rescheduling our arrival pick up. Communicate communicated well very nice vehicles and we’re always on time. I would 100% use them again.
Vanessa Estes
2 hours ago
Great service! Drivers were super friendly and professional. Price is fair and more affordable than other companies. Would definitely use them again.
don bannai
15 hours ago
Driver was 15 minutes early. Not rush on his part to get me to my destination. Car was clean. Professional organization.
Timely pick up at manhattan hotel and drop off at jfk airport. Friendly driver. Pleasant conversation with him and fellow passengers. All good. Thank you kabir.
Kim Sloan
21 hours ago
Brian Long
1 day ago
Both of our drivers were very prompt and always on time.
Tery Davis
2 days ago
Driver was prompt, courteous and a great driver
Michele Tully
2 days ago
Simple way to get in and out of the city.
Sarah Elayer
2 days ago

Reviews Submitted through Our Site

Worked out perfectly. Needed round-trip Newark airport into New York City. Drivers were on time, friendly and safe. Reasonably priced. I would definitely recommend and use this shuttle service again.

HJL

I had some problems to do my reservatiion online. I contacted them via email.

Their personnel helped me to do my reservations. They called me and were in touch with me via email also. I travel from México to NY City.

Many thanks for all attention!

Victor lopez

I was recently vacationing in NYC and needed a ride to the airport, and booked a shared ride to Newark (from SOHO), for ~$35 USD. To my surprise, I was taken in a private SUV (~$90 USD) instead was not charged extra for the upgrade, and got to the airport with time to spare! This company under-promises, and over-delivers, unlike a lot of companies that nickel and dime their customers these days. I cannot recommend them enough.

Elliot Lax

I was skeptical at first due to bad reviews but the service was phenomenal. I’m always anxious how I’m going from point A to B especially if I’ haven’t been to a place but the company wiped away my worries. Andrea, the driver was on time and patiently waited for us. I thought that when you landed at the EWR airport, you’re close to the ground transportation. I didn’t know that another shuttle will take passengers to terminal itself at EWR. Driver waited patiently while my daughter and I were rushing to transfer to terminal and be at the welcome center as instructed for the meeting place. Such an outstanding service! will use this company again. The driver was Andrea. Great job!

Connie D.

Going FROM NYC to JFK was good! I’m glad I left a bit of extra time, because a shared ride means that there can be (and was) an additional pick up after mine, but the driver was good and we got to the airport in plenty of time. Very different from my experience from LGA to NYC.

IMP

I was Very happy with the service, easy to reserve. Very convenient.

Itsik

The car was very clean. The driver was great. Friendly and conversational

Lou

Great service

Used this company for twice during our visit to New York. We chose a shared shuttle

Very efficient and on time

Highly recommend them

David Bourke

Perfect and outstanding service. I live in Europe and booked Go Airlink from home. I was picked up at Newark upon arrival and also on departure, on time. Very friendly drivers. Thank you Sam and Charlie. I have recommend Go Airlink to my two friends, that are going to visit the US. They’ve already booked Go Airlink now. I will book again next year when I come back 100%. Thank you so much for your great service and fair price.

Heidi Beck Bregneberg

Pick-up and drop-off both arrival and departure was smooth. Though, there were a few minutes delay for both trips. will still give 5 star for convenience and safety.

Jhoanna Fernandez