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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 294 reviews)
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Reviews Submitted through Google

Anthony Avila
6 hours ago
Perfect ride to the airport
Liz OBrien
7 hours ago
On time, friendly!
Rick Gooby
8 hours ago
Very good service and a comfortable ride both ways. Highly recommend them!
Andrea Rivers
8 hours ago
Drivers are incredibly nice. Vehicles are clean and well taken care of. Highly recommend this service. Makes traveling a million times easier!
Ben Booher
12 hours ago
We had fabulous service from the time we arrived to our departure date! My sedan has excellent service and will book again when I return for my next trip to NYC! Thank you for making our trip to the big city so easy!!!!
Rachel Berger
1 day ago
On time, polite, safe
Arlene Karp
1 day ago
What a wonderful experience! My Sedan was just so special, I will definitely be using them again. The City is crazy, and they made everything seamless. Both drivers were courteous and respectful and the cars! Omg, talk about riding in style 😊
Autumn Glass
1 day ago
Pleasant and drove safely
Excellent service to JFK.

Reviews Submitted through Our Site

Our driver, Maria, was wonderful. We were a group of 8. Was courteous, patient and provided an impromptu tour of the area on way to JFK. An excellent driver. Highly recommend.

JT

Worked out perfectly. Needed round-trip Newark airport into New York City. Drivers were on time, friendly and safe. Reasonably priced. I would definitely recommend and use this shuttle service again.

HJL

I had some problems to do my reservatiion online. I contacted them via email.

Their personnel helped me to do my reservations. They called me and were in touch with me via email also. I travel from México to NY City.

Many thanks for all attention!

Victor lopez

I was recently vacationing in NYC and needed a ride to the airport, and booked a shared ride to Newark (from SOHO), for ~$35 USD. To my surprise, I was taken in a private SUV (~$90 USD) instead was not charged extra for the upgrade, and got to the airport with time to spare! This company under-promises, and over-delivers, unlike a lot of companies that nickel and dime their customers these days. I cannot recommend them enough.

Elliot Lax

I was skeptical at first due to bad reviews but the service was phenomenal. I’m always anxious how I’m going from point A to B especially if I’ haven’t been to a place but the company wiped away my worries. Andrea, the driver was on time and patiently waited for us. I thought that when you landed at the EWR airport, you’re close to the ground transportation. I didn’t know that another shuttle will take passengers to terminal itself at EWR. Driver waited patiently while my daughter and I were rushing to transfer to terminal and be at the welcome center as instructed for the meeting place. Such an outstanding service! will use this company again. The driver was Andrea. Great job!

Connie D.

Going FROM NYC to JFK was good! I’m glad I left a bit of extra time, because a shared ride means that there can be (and was) an additional pick up after mine, but the driver was good and we got to the airport in plenty of time. Very different from my experience from LGA to NYC.

IMP

I was Very happy with the service, easy to reserve. Very convenient.

Itsik

The car was very clean. The driver was great. Friendly and conversational

Lou

Great service

Used this company for twice during our visit to New York. We chose a shared shuttle

Very efficient and on time

Highly recommend them

David Bourke

Perfect and outstanding service. I live in Europe and booked Go Airlink from home. I was picked up at Newark upon arrival and also on departure, on time. Very friendly drivers. Thank you Sam and Charlie. I have recommend Go Airlink to my two friends, that are going to visit the US. They’ve already booked Go Airlink now. I will book again next year when I come back 100%. Thank you so much for your great service and fair price.

Heidi Beck Bregneberg