Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

Rated 4.7 out of 5
4.7 out of 5 stars (based on 108 reviews)
Very good11%
Rated 5.0 out of 5

Totally awesome experience, on time, and at a fantastic price. I’ll definitely use you again and recommend you to friends.

Valerie E.
Rated 4.0 out of 5

Experience completely positive. Driver, Juan Rodrigues, was excellent in very heavy traffic, and go me to the door of the hotel. On the return trip, the van arrived at the hotel exactly when requested, leaving ample time for security at the airport. The advantage of a shared van is that you get to see how and where other New Yorkers live as other passengers are dropped off. This is my second experience with Go Airlink, both very positive.

Richard K.
Rated 5.0 out of 5

Great service. Safe, friendly and on time ride from Newark Airport to NY and back. Besides, I contacted the company to have an earlier lift on my return and Go Airlink arranged everything quickly and in a professional manner. They also call me on the phone to excuse and inform me when there was a slight delay due to heavy traffic in the NY streets. Both shuttle drivers were helpful, nice & pro. Highly recommended company.

Olivera A.
Rated 5.0 out of 5

Both arrivals and return trips were excellent. VI’s hard was my return driver and he was surperb in his driving. I do not remember the name of my outboard diver but he got me to my Doctors appointments on time. Thank you!

Norman S.
Rated 5.0 out of 5

Driver very friendly and helpful. I would definitely recommend this service to anyone who asks

Tracey D.
Rated 5.0 out of 5

While we were driving to LaGuardia airport, I got confused regarding the terminal. The driver stayed with us and made sure we got to the correct terminal. Since there is so much construction at the airport, we would have had a difficult navigating the terminal change on our own. He took care of us and I really appreciate that.

Nancy S.
Rated 5.0 out of 5

Really great service – took loads of stress out of our trip – navigating to and from JFK may have tricky. Both drivers were friendly and got us to where we needed to be, on time and safely. I would definitely use Go Airlink again. Thank you.

Julie L.
Rated 5.0 out of 5

Wonderful service! Definitely recommend and will use again!

Alyssa H.
Rated 5.0 out of 5

The best return home, started with the ground transportation. Just in time Edita was at our hotel in midtown.

She was very kind and polite with us.

So, thank you Edita, the best driver in NYC ever!!!!!!!!!!!!!!!!!!!!!!!

Daniel L.
Rated 5.0 out of 5

Excellent service, right on time! Easy reservation via internet and even got a reminder a day prior to flight by email.

Well done!

Iris C