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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 282 reviews)
Excellent79%
Very good8%
Average7%
Poor6%
Terrible0%

Reviews Submitted through Google

Thank you so much !
It was a great ride to airport and the driver was smiling and friendly to me
The driver was pleasant and a very good driver. He was punctual for my ride.
Rupak was so nice. He waited over and hour for me at the airport. He was so polite and so happy.
Abu was a true pro. Arrived with plenty of time and was gracious enough to wait for us as we were running just couple of minutes late while we collected our bags from hotel storage. Would definitely use this car service again next time I’m in NYC.
Fast, efficient, easy to book. Pleasant drive.
Highly recommend my driver and this company when traveling to NYC and need a ride from the airport. My ride was 75% less than Uber quoted me. My driver contacted me when I was in baggage claim. Was waiting for me to get to him where the Uber pick up area is located. Driver drove safely and was very polite. I was a woman traveling alone and first time in NYC, really wasn't sure what to expect since cost was so inexpensive. I am confident my driver got me to my hotel faster than any $120 Uber. Will do business with again. Please spread the word. This company and driver is anazing!!

Reviews Submitted through Our Site

Maria was our driver for our party of 8. She was absolutely fantastic. She was prompt and patient(when we had to make a stop to let my son run back to the hotel after he forgot his phone)! She’s was an excellent driver and told us exactly where we needed to go once we got to the airport. She was a delight to have conversation with and made our drive fun all while feeling safe. I would definitely recommend her!

Kelly Lorenzen

This shuttle was excellent! The driver was the best part! Andrea was ahmazing and so incredibly nice and patient. The van was very very clean and it made easy for me to get from Manhattan to EWR. I wish I would have taken it from Ewr to manhattan but took subway which was mistake! I will def go on this shuttle in future and I hope all drivers are like Andrea!

becky patel

Fantastic experience!! Maria was an outstanding driver and knew lots about the city. It was a safe and comfortable ride. Would highly recommended to anyone!

Elsa

Our driver, Maria, was wonderful. We were a group of 8. Was courteous, patient and provided an impromptu tour of the area on way to JFK. An excellent driver. Highly recommend.

JT

Worked out perfectly. Needed round-trip Newark airport into New York City. Drivers were on time, friendly and safe. Reasonably priced. I would definitely recommend and use this shuttle service again.

HJL

I had some problems to do my reservatiion online. I contacted them via email.

Their personnel helped me to do my reservations. They called me and were in touch with me via email also. I travel from México to NY City.

Many thanks for all attention!

Victor lopez

I was recently vacationing in NYC and needed a ride to the airport, and booked a shared ride to Newark (from SOHO), for ~$35 USD. To my surprise, I was taken in a private SUV (~$90 USD) instead was not charged extra for the upgrade, and got to the airport with time to spare! This company under-promises, and over-delivers, unlike a lot of companies that nickel and dime their customers these days. I cannot recommend them enough.

Elliot Lax

I was skeptical at first due to bad reviews but the service was phenomenal. I’m always anxious how I’m going from point A to B especially if I’ haven’t been to a place but the company wiped away my worries. Andrea, the driver was on time and patiently waited for us. I thought that when you landed at the EWR airport, you’re close to the ground transportation. I didn’t know that another shuttle will take passengers to terminal itself at EWR. Driver waited patiently while my daughter and I were rushing to transfer to terminal and be at the welcome center as instructed for the meeting place. Such an outstanding service! will use this company again. The driver was Andrea. Great job!

Connie D.

Going FROM NYC to JFK was good! I’m glad I left a bit of extra time, because a shared ride means that there can be (and was) an additional pick up after mine, but the driver was good and we got to the airport in plenty of time. Very different from my experience from LGA to NYC.

IMP

I was Very happy with the service, easy to reserve. Very convenient.

Itsik