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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 277 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

My trip on June 17 was wonderful! A pleasant, polite driver took me home quickly and comfortably! Thank you very much!!!!
Driver was very professional and safe. He had a pleasant personality and his vehicle was very comfortable.
very helpful and on time
Great driver with awesome driving skills
Dave #6087 was great. On time - Drove carefully in pouring rain - was lovely to talk to. Thanks for getting our family to JFK safely!
Our driver Dave was excellent. His driving was superb. When we arrived at the hotel, they had closed the original entrance. Dave took the time to find an alternative entrance and provided advice on how to get to the check-in area. We knew that the extra courtesy was causing him to be a little late for a scheduled pick-up. Following his advice we got checked in without too much trouble. The four of us truly appreciated his assistance with the whole experience at the start of our 55th Anniversary celebration.
Helped out our group in a big way. Getting us from JFK TO LGA when we had some travel issues. Awesome same-day booking and service!

Reviews Submitted through Our Site

Worked out perfectly. Needed round-trip Newark airport into New York City. Drivers were on time, friendly and safe. Reasonably priced. I would definitely recommend and use this shuttle service again.

HJL

I had some problems to do my reservatiion online. I contacted them via email.

Their personnel helped me to do my reservations. They called me and were in touch with me via email also. I travel from México to NY City.

Many thanks for all attention!

Victor lopez

I was recently vacationing in NYC and needed a ride to the airport, and booked a shared ride to Newark (from SOHO), for ~$35 USD. To my surprise, I was taken in a private SUV (~$90 USD) instead was not charged extra for the upgrade, and got to the airport with time to spare! This company under-promises, and over-delivers, unlike a lot of companies that nickel and dime their customers these days. I cannot recommend them enough.

Elliot Lax

I was skeptical at first due to bad reviews but the service was phenomenal. I’m always anxious how I’m going from point A to B especially if I’ haven’t been to a place but the company wiped away my worries. Andrea, the driver was on time and patiently waited for us. I thought that when you landed at the EWR airport, you’re close to the ground transportation. I didn’t know that another shuttle will take passengers to terminal itself at EWR. Driver waited patiently while my daughter and I were rushing to transfer to terminal and be at the welcome center as instructed for the meeting place. Such an outstanding service! will use this company again. The driver was Andrea. Great job!

Connie D.

Going FROM NYC to JFK was good! I’m glad I left a bit of extra time, because a shared ride means that there can be (and was) an additional pick up after mine, but the driver was good and we got to the airport in plenty of time. Very different from my experience from LGA to NYC.

IMP

I was Very happy with the service, easy to reserve. Very convenient.

Itsik

The car was very clean. The driver was great. Friendly and conversational

Lou

Great service

Used this company for twice during our visit to New York. We chose a shared shuttle

Very efficient and on time

Highly recommend them

David Bourke

Perfect and outstanding service. I live in Europe and booked Go Airlink from home. I was picked up at Newark upon arrival and also on departure, on time. Very friendly drivers. Thank you Sam and Charlie. I have recommend Go Airlink to my two friends, that are going to visit the US. They’ve already booked Go Airlink now. I will book again next year when I come back 100%. Thank you so much for your great service and fair price.

Heidi Beck Bregneberg

Pick-up and drop-off both arrival and departure was smooth. Though, there were a few minutes delay for both trips. will still give 5 star for convenience and safety.

Jhoanna Fernandez