Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 294 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Michael DiMassa
12 hours ago
Our driver was timely, personable , helpful and accommodating! Thanks so much.
Rebecca Meier
1 day ago
Our driver, Ahmed (hopefully spelled correctly), was Fantastic! He was informative, friendly, polite, and treated us with respect. He engaged with us in conversation. Unlike other drivers, we've had in the past, even from other companies, that were on their phone the entire time. Thank you also for the ride to the airport to not feel rushed, as if you couldn't wait to drop us off and hurry to pick up your next customer. You got us to the airport in plenty of time before our flight take-off. His vehicle was clean and smelled really good. I believe it may have been his cologne. Either way, it was better to smell that, than stinky body odor or rotten food, etc. This company, was helpful throughout the entire experience. Answered my call and questions, right away. Made sure that our driver(s), made contact with us. Both drivers, to and from the airport, loaded our luggage, didn't just throw it into the trunk, and made sure they had the correct information for our locations. I would for sure call and request Ahmed for any future trips I am in NYC. Thank you again Ahmed, for your part in the close to this trip to NYC.
shirley cao
2 days ago
Rachel Bolivar
2 days ago
Perfect
Rick Gooby
2 days ago
Very good service and a comfortable ride both ways. Highly recommend them!
Anthony Avila
2 days ago
Perfect ride to the airport
Liz OBrien
2 days ago
On time, friendly!
Andrea Rivers
3 days ago
Drivers are incredibly nice. Vehicles are clean and well taken care of. Highly recommend this service. Makes traveling a million times easier!
Ben Booher
3 days ago
We had fabulous service from the time we arrived to our departure date! My sedan has excellent service and will book again when I return for my next trip to NYC! Thank you for making our trip to the big city so easy!!!!

Reviews Submitted through Our Site

Great experience. Traveled from Jan 2nd – Jan 6th. Both drivers to and from the airport were there on time and had great communication. I would 100% recommend and use this service again.

Patricia Gomez

Sehr freundliche und gewissenhaften Fahrerin. Kompetente Tips für den Aufenthalt in New York.

Peter Albers

We took our first trip to NYC and used GO Airlink to take us from Newark to Mid Town Manhattan. The experience could not have been better. Our driver, Stephanie, was on time and incredibly friendly. She set the tone for our whole weekend. From minute one we felt like we were being driven to our hotel by family. She was able to give us tips on how to navigate Manhattan, good places to go and places to avoid. These insights were incredibly useful to us as first time visitors. After an amazing 3 days of Christmastime in New York, Stephanie was also our driver back to the airport. By the time we unloaded, we were actually sad to have to say goodbye. We were incredibly grateful that GO Airlink proved to be everything we hoped for in our transportation needs and we got the added bonus of meeting Stephanie, truly a great Ambassador for Go Airlink and New York City.

The Lesters

Amazing service! Cal was great assisting me. A very safe and trustworthy company to travel to JFK. I recommend it ⭐️

Lourdes

We have been drive sto JFK AirPort from our hotel in dowtown from Andrea.

She has the BEST person we met here in NY: so fine, so kind, so everything. It’s been a great travel to the airport.

Thanks her once again for the amazing experience

Valerio

I could have been home by the time we left.

I booked a shuttle from JFK to Manhattan. My flight arrives early and when I met with the shuttle rep at the welcome center he told me no worries they’d get me out 30 minutes early.

Well talk about over promising and UNDER delivering.

They did not only NOT get me out early but they left 20 minutes late.

I seriously could have been home now if I took the train.

Jennifer

Great value and wonderful driver. Amit was a few minutes behind my pickup time but called to reassure me he was on his way. Amit was very professional and great driving skills!

Shannon Roberts

Maria was our driver for our party of 8. She was absolutely fantastic. She was prompt and patient(when we had to make a stop to let my son run back to the hotel after he forgot his phone)! She’s was an excellent driver and told us exactly where we needed to go once we got to the airport. She was a delight to have conversation with and made our drive fun all while feeling safe. I would definitely recommend her!

Kelly Lorenzen

This shuttle was excellent! The driver was the best part! Andrea was ahmazing and so incredibly nice and patient. The van was very very clean and it made easy for me to get from Manhattan to EWR. I wish I would have taken it from Ewr to manhattan but took subway which was mistake! I will def go on this shuttle in future and I hope all drivers are like Andrea!

becky patel

Fantastic experience!! Maria was an outstanding driver and knew lots about the city. It was a safe and comfortable ride. Would highly recommended to anyone!

Elsa