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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 296 reviews)
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Reviews Submitted through Google

Laura Panza
1 week ago
These guys offer top notch Service. Go airline is your one stop shop
Ellie
4 weeks ago
Excellent service, very nice driver both ways
Emily Borck
4 weeks ago
Good experience with Airlink NYC for both my airport transfers. They picked me up at LaGuardia and took me to my hotel in Times Square, and also provided the return trip back to the airport. Both rides were on time, efficient, and stress-free. The drivers were professional and drove safely and smoothly, which made the experience even better. Everything ran as scheduled with no issues. I would definitely use this service again and recommend it for reliable airport transportation in New York City
Eric Simpson
4 weeks ago
Everything was great! Driver's were fun and on time. Would recommend.
Sean Asaro
4 weeks ago
Tiffani marie
1 month ago
Julie Hamman
1 month ago
Robert Novelli
1 month ago
The personnel from MySedan were highly accommodating, and very welcoming to the city. The driver was safe and the car was very comfortable.
FITZGERALD B
1 month ago
Talbot Stark
1 month ago
Amazingly professional driver

Reviews Submitted through Our Site

Great service

Used this company for twice during our visit to New York. We chose a shared shuttle

Very efficient and on time

Highly recommend them

David Bourke

Perfect and outstanding service. I live in Europe and booked Go Airlink from home. I was picked up at Newark upon arrival and also on departure, on time. Very friendly drivers. Thank you Sam and Charlie. I have recommend Go Airlink to my two friends, that are going to visit the US. They’ve already booked Go Airlink now. I will book again next year when I come back 100%. Thank you so much for your great service and fair price.

Heidi Beck Bregneberg

Pick-up and drop-off both arrival and departure was smooth. Though, there were a few minutes delay for both trips. will still give 5 star for convenience and safety.

Jhoanna Fernandez

We were very pleased when the shuttle wasn’t available we were offered private cars. The drivers were very safe and on time

joan sigmund

Driver was on time, very helpful, and quite courteous.

Would definitely use again.

B B Teague

I had an injury so needed an easy way to get from Manhattan to the JFK terminal. I booked a shuttle from Grand Central. It turns out, that I was the only passenger traveling at that time, so I ended up with a private car to the airport! The driver was lovely and helped me with my crutches. It really changed my thinking of ways to get to the airport and will definitely use GO Airlink for my next flight in a few months

Deborah

My trip from Newark to Manhattan was simple and relatively inexpensive. Booking was easy and the vehicle was clean. Highly recommend!!

Ann

Great service! I tried Go Airlink Shuttle for the first time to and from JFK for my trip to NY and they were professional, on time, extremely affordable and friendly. I will only use them in the future. When I ordered a shared ride one was not available that morning so they gave me a free upgrade to a private car! Highly recommend this company!

Annie Gustavsen

The Go Airlink service was fantastic! The entire experience from arrival to departure from NYC was great! The driver called as the plane landed to confirm pickup point, the vehicle was beautiful and clean, the driver was personable, friendly and demonstrated expert driving skills. The driver called to confirm my 6:05 am pickup to return to JFK at 5:40am and said to call when I was ready. The service was excellent. Thank you.

Karen

Ordered a pick up from Midtown Manhattan and the bus arrived on time. The driver was polite and I felt safe throughout the trip back to Newark Airport. I was apprehensive as I had booked it before I saw the negative reviews and turns out I had nothing to worry about. We did have 2 further pick ups after us all within a few blocks, however due to heavy traffic it meant the journey time was longer than I was expecting but we were dropped off with plenty of time to catch our flight home.

Please give this company a chance, yes there are negative reviews but based upon my experience I wouldn’t hesitate to use or recommend them.

Sarah Haynes