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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 289 reviews)
Excellent79%
Very good8%
Average6%
Poor7%
Terrible0%
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Reviews Submitted through Google

Aaron Peterman
Professional and courteous. We had a checked bag snafu and had to wait almost 2 hours for our bags. The driver was more than patient. I highly recommend their service!
Romley Frazier
These folks were great. They communicated with us the day prior to pick up and what to expect and from the moment we landed. We received a text letting us know who the driver is and where we would be picked up. Chris the driver was fantastic, very courteous and knowledgable. He gave great insight and shared some place we should visit. If you are fortunate enough to utilize this company they are great and if you can get Chris, I highly recommend him.
Larry Vancini
Excellent and very helpful driver. They were on time to pick us up even through our flight was delayed. Highly recommend.
Johni G
Donovan was great! Our pickup at JFK was seamless.
Al Fenstermacher
Rick Mickey
Driver was great and was there waiting for us very easy to change plans when we missed our connection flight
Lucy “Luckyluchi11” Valencia
Great driver! Very professional and polite!
Cheri W.
Renee Atilano
Sherri Flinn
We absolutely loved our driver, Bub Aziz. We would love to have him on our return trip to the airport. Extremely friendly and informative .

Reviews Submitted through Our Site

I had an injury so needed an easy way to get from Manhattan to the JFK terminal. I booked a shuttle from Grand Central. It turns out, that I was the only passenger traveling at that time, so I ended up with a private car to the airport! The driver was lovely and helped me with my crutches. It really changed my thinking of ways to get to the airport and will definitely use GO Airlink for my next flight in a few months

Deborah

My trip from Newark to Manhattan was simple and relatively inexpensive. Booking was easy and the vehicle was clean. Highly recommend!!

Ann

Great service! I tried Go Airlink Shuttle for the first time to and from JFK for my trip to NY and they were professional, on time, extremely affordable and friendly. I will only use them in the future. When I ordered a shared ride one was not available that morning so they gave me a free upgrade to a private car! Highly recommend this company!

Annie Gustavsen

The Go Airlink service was fantastic! The entire experience from arrival to departure from NYC was great! The driver called as the plane landed to confirm pickup point, the vehicle was beautiful and clean, the driver was personable, friendly and demonstrated expert driving skills. The driver called to confirm my 6:05 am pickup to return to JFK at 5:40am and said to call when I was ready. The service was excellent. Thank you.

Karen

Ordered a pick up from Midtown Manhattan and the bus arrived on time. The driver was polite and I felt safe throughout the trip back to Newark Airport. I was apprehensive as I had booked it before I saw the negative reviews and turns out I had nothing to worry about. We did have 2 further pick ups after us all within a few blocks, however due to heavy traffic it meant the journey time was longer than I was expecting but we were dropped off with plenty of time to catch our flight home.

Please give this company a chance, yes there are negative reviews but based upon my experience I wouldn’t hesitate to use or recommend them.

Sarah Haynes

Used the shared shuttle before, but this time we got picked up both way – EWR to Manhattan then return to EWR by sedans – really good transfers, didn’t give it five stars because first driver was 25 minutes or so late picking us up.

I would certainly use again the next time I go to NYC 👍

Robert Gillis

Super punctual. Alex excellent driver. I recommend 100%

silvina jorge

Easy, affordable, and reliable transport.

Danielle

Excellent experience with the professional service.

Luan Nguyen

I’ve used GO Airline several times to/from Newark Airport. My rides have been on time, with clean vehicles and very nice drivers. When a shuttle was not available, I was upgraded to a private car. I would definitely recommend them!

Lois