Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 293 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Jim Pryor
44 minutes ago
This company was great while visiting NYC. Our flight was delayed and they were easy to work with on rescheduling our arrival pick up. Communicate communicated well very nice vehicles and we’re always on time. I would 100% use them again.
Vanessa Estes
2 hours ago
Great service! Drivers were super friendly and professional. Price is fair and more affordable than other companies. Would definitely use them again.
don bannai
15 hours ago
Driver was 15 minutes early. Not rush on his part to get me to my destination. Car was clean. Professional organization.
Timely pick up at manhattan hotel and drop off at jfk airport. Friendly driver. Pleasant conversation with him and fellow passengers. All good. Thank you kabir.
Kim Sloan
21 hours ago
Brian Long
1 day ago
Both of our drivers were very prompt and always on time.
Tery Davis
2 days ago
Driver was prompt, courteous and a great driver
Michele Tully
2 days ago
Simple way to get in and out of the city.
Sarah Elayer
2 days ago

Reviews Submitted through Our Site

Première réservation et problème ! Pas reçu la confirmation. Un mail envoyé et 5 min plus tard la réponse. Service réactif et renvoie de la confirmation.

Je recommande. Maintenant plus qu’à voir comment se déroulera le transfert.

Je remettrai un nouvel avis ultérieurement.

Birak ana

We booked a private ride from LGA to our hotel in Manhattan. Stan called promptly as we were fetching our luggage. He was helpful with directions on where to meet the van. He was prompt, friendly and answered a myriad of questions from the whole crew we were traveling with on the way into the city. He was an absolute gem and we were happy to have his services today.

Jennifer N

Ride from LGA to Brooklyn cruise terminal was great. Very friendly greeter at baggage met us , escorted us to new Suburban. Great ride

Pete Lech

9093102440

Anna Scott

Our driver was Stephanie. She was very professional, helpful and friendly. She arrived early for our pick which we loved. We will definitely be using this company again.

Susie Spears

Great ride thanks

Susie Spears

I must admit , Go Airlink has really taken care of me both ways from and to JFK. I had a little problem initially with finding the driver at JFK but how there ground staff really took care and made sure about the excellent service is commendable.

I’m a very happy customer end of the day.

Khurram Hussain

I would like to thank you for the service I received yesterday for order number 768830 from JFK to the Element Hotel. I especially want to acknowledge Mrs. Andrea, who was extremely cooperative and made sure that the service she provided was of the highest standard. Her professionalism was exceptional, and she never hesitated to share any information I asked about. She truly represents the company in a wonderful way. I thank her again and hope that everyone I meet on my future trips with Go airlink will be on her level.

Magdy Eldesouky

Our ride from JFK TO NY was really good, the return ride was terrible.

Our driver Coston was not friendly, didn’t help us with our luggage and drove terribly! I got carsick on the hour ride and I never get like that. He took a personal call on speaker and was rude to the caller. You could tell he hates his job that day. He arrived 30 miniatures prior to our pickup time and was irritated that we weren’t ready, as we were eating something after a 4 hour train ride and knew we wouldn’t have time before our flight. Just not a good experience.

Karleen Mowery

Drivers polite and knowledgeable of the area. On time and clean cars. Would use again.

Leanne