Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.7
Rated 4.7 out of 5
4.7 out of 5 stars (based on 108 reviews)
Excellent79%
Very good11%
Average7%
Poor3%
Terrible0%
Rated 4.0 out of 5

Driver was fine picked us up right on time clean vehicle

Linda
Rated 5.0 out of 5

Punctual and helpful service.

Communication via email is simple and perfect, even for those who don’t know English well like me.

I will definitely use the service in the future

Stefania Spada
Rated 5.0 out of 5

Recently, I had the pleasure of using GO Airlink’s shuttle service, and I must say that my experience was extremely positive. In this review, I want to highlight the outstanding qualities and services provided by this dependable transportation provider.

First and foremost, what impressed me the most was the reliability and punctuality of the shuttle service. Even though they couldn’t pick me up directly from my location, they went above and beyond by sending a private vehicle that arrived right on time at the designated pickup spot. This alleviated any concerns I had about being late for my destination. The driver was professional and friendly, ensuring a smooth and comfortable ride, which made the overall journey a truly pleasant experience.

Furthermore, I found the GO Airlink staff to be highly professional and courteous throughout my interactions with them. They were prompt in addressing my inquiries, providing detailed information about schedules, fares, and any additional services they offered. Their attentiveness and willingness to assist made the booking process seamless and stress-free.

GO Airlink stands out as a transportation provider due to its reliability, efficiency, and customer-centric approach to their shuttle service. Their commitment to timeliness, cleanliness, and exceptional customer service truly sets them apart from the competition. These aspects collectively make GO Airlink an ideal choice for all your transportation needs between your home and the airport.

I wouldn’t hesitate to recommend GO Airlink to anyone in need of an efficient and reliable shuttle service. Whether you require airport transfers, daily commutes, or transportation for special events, I am confident that GO Airlink will continue to deliver excellent service that exceeds your expectations.

Mcson S.
Rated 5.0 out of 5

I have a foreign mobile phone number, and I liked it that Go Airlink reservation site accommodates foreign numbers. I signed up for a shared ride, but as it turned out I received a private car at no extra cost. That was nice!

Teddy Weinberger
Rated 5.0 out of 5

On 2/Nov/23 I booked with Go Airlink a shared shuttle from LaGuadia to upper East Side for pick up on evening of 8/Nov/23.

I disembarked from my flight and headed for the waiting area as usual. It was there that I was greeted by a gentleman with a notice showing my name and escorted me to what I thought was my shared shuttle….. however it was a surprise and a delight to be greeted by a driver and his car and taken straight to my destination.

I found out later that apparently the company couldn’t supply a shared shuttle for the timing I requested and had arranged an upgrade for me with meet and greet and private car.

I have used this company each time I arrive and depart from NY and they have always supplied very personable, professional and friendly drivers and most importantly always on time.

I certainly would recommend the use of Go Airlink a great service at very competitive prices.

CB
Rated 5.0 out of 5

The lady was very good, although the phone kept disconnecting we eventfully got the reservation made.

Treena Pringle
Rated 5.0 out of 5

I could not book online for a shuttle for my husband and daughter from JFK so I had to contact by phone. Very nice person from call center, resolved the problem with proffesionalism. The ride was perfect! Highly reccomand!

Claudia Covrig-Cudrec
Rated 4.0 out of 5

¡Hola! He querido escribirte porque veo una excelente oportunidad para que tu empresa sea el foco de una *entrevista* que tengo en mente que podríamos realizar.

Esta entrevista no sólo sería una conversación enriquecedora, sino que además, *se publicaría en decenas de medios* y periódicos de gran reputación. Como beneficio adicional, enlazaremos tu sitio web en la entrevista, lo cual ayudará a mejorar su posicionamiento. El hecho de que aparezcas en una entrevista en medios confiables contribuirá a generar más confianza en tu negocio.

¿Sería posible que me dieras un *número de teléfono* para discutir los detalles? Gracias.

Laura
Rated 5.0 out of 5

I had a training group of 35 people that needed to be shuttled from the airport to the hotel (and back). With a big group and needing multiple shuttles at different times, I was nervous since I haven’t had the best experience with prior- other shuttle services. My group had no problems and they made it to the hotel and airport on the scheduled time. Thank you!

Larrisa
Rated 5.0 out of 5

This page indicates that 36% of the reviews are ‘terrible’, but these are not listed for reading, only the ‘excellent’ reviews are……what’s going on?

Concerned potential customer