Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 293 reviews)
Excellent
Very good
Average
Poor
Terrible

Reviews Submitted through Google

Juju H.
8 hours ago
My private drive Sedan with Mohammed was excellent. He came half an hour before the pickup hour. He kindly waited for me. He helped loading my luggage in the car and installed me comfortably as I was using crutches. He made sure to get me to the airport safely, comfortably and in relax and respectful environment. He had an incoming phone call. He kindly and respectfully asked me the permission to pick up the phone. I said yes of course. He picked up the phone call and made the conversation quick with a low voice. Then he thanked me. He got me on time for my flight. He helped me to leave the car and took out my luggage and wished me a wonderful trip before leaving. He was very respectful and care for my comfort and need during the trip to the airport. He said to me : I am his boss. Therefore, he had to treat me very well..what a pleasant trip and what a wonderful very professional driver. Thumbs up to Mohammed
Erin
9 hours ago
Very friendly and professional-
Loved the service and our driver was lovely.
Frank Marin
13 hours ago
Nice and easy no stress drive into the airport. Thank you
Lavasa Parks
17 hours ago
Lori Kaplan
18 hours ago
Clean car, nice driver
Robert Ball
19 hours ago
MySedan was booked as part of a Costco trip package.

Pick up & returns were on time with immaculate cars (Chevy suburban, room for family & luggage), and polite, skilled drivers. Would definitely use them again!
Blanca V
1 day ago
Both drivers were professional and in time would definitely recommend
So grateful to have an expert to navigate us through the crazy NYC traffic. They kept track of all the delays flying into and out of the airport and adjusted their schedules so we got where we needed to be in a very timely manner.😃
Eric Larson
1 day ago
I had a last minute request for 34 travelers and GO Airlink NYC handled it beautifully. Anna Kozma was especially helpful. She was kind and very responsive. Highly recommend.

Reviews Submitted through Our Site

Simply wonderful.

Mary Adu-Gyamfi

Go Airlink NYC was great!!! My official car services when returning back to NYC!!! I love that I was able to book services before each flight. I also love that someone was there to answer my calls when I had questions in regarding my arrive and department. So when I come back to NYC this services will be the one I use every time.

Thank you

Maketta B

Maketta B

Occasionally a long wait for the ride but it’s due to New York traffic and not the company’s fault. They respond very quickly and even upgraded me to a private sedan when the shuttle was not available. I will continue using them.

Maria

I’ve used their shuttle service a number of times (one-way and round trips) and was happy every time. Professional, on time, patient, easy to book and follow-up if needed. Truly recommend.

MS

Great service ,our driver was very kind, we had an issue with the share ride and they kindly offer to us another option and solution

Rose Gil

Great service.

Natalie

I came to New York very early in the morning (5 am). I was extremely exhausted. GoAirlink upgraded me to a private sedan. Way to go!!

A. Zohar

Great experience in both directions! Stephanie was in the airport with a sign before I could call. Andrea was early and contacted me to coordinate. Highly recommend.

Norman

Go Airlink helped make our first trip to NYC a huge success. We were a group of 8 so booked the private van from EWR to Manhattan and back. We were ready 45 minutes earlier than we had put on the booking and Gee was already on route and nearby. It was seamless. We had Andrea on the way back to the airport and she arrived right on time and was a lovely driver. Would highly recommend this service to anyone travelling to NYC.

Krista MacLellan

Great experience. Traveled from Jan 2nd – Jan 6th. Both drivers to and from the airport were there on time and had great communication. I would 100% recommend and use this service again.

Patricia Gomez