Your feedback is important to us!
What's on your mind?
GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.
While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.
4.6 out of 5 stars (based on 282 reviews)
Reviews Submitted through Google
Reviews Submitted through Our Site
I came to New York very early in the morning (5 am). I was extremely exhausted. GoAirlink upgraded me to a private sedan. Way to go!!
Great experience in both directions! Stephanie was in the airport with a sign before I could call. Andrea was early and contacted me to coordinate. Highly recommend.
Go Airlink helped make our first trip to NYC a huge success. We were a group of 8 so booked the private van from EWR to Manhattan and back. We were ready 45 minutes earlier than we had put on the booking and Gee was already on route and nearby. It was seamless. We had Andrea on the way back to the airport and she arrived right on time and was a lovely driver. Would highly recommend this service to anyone travelling to NYC.
Great experience. Traveled from Jan 2nd – Jan 6th. Both drivers to and from the airport were there on time and had great communication. I would 100% recommend and use this service again.
Sehr freundliche und gewissenhaften Fahrerin. Kompetente Tips für den Aufenthalt in New York.
We took our first trip to NYC and used GO Airlink to take us from Newark to Mid Town Manhattan. The experience could not have been better. Our driver, Stephanie, was on time and incredibly friendly. She set the tone for our whole weekend. From minute one we felt like we were being driven to our hotel by family. She was able to give us tips on how to navigate Manhattan, good places to go and places to avoid. These insights were incredibly useful to us as first time visitors. After an amazing 3 days of Christmastime in New York, Stephanie was also our driver back to the airport. By the time we unloaded, we were actually sad to have to say goodbye. We were incredibly grateful that GO Airlink proved to be everything we hoped for in our transportation needs and we got the added bonus of meeting Stephanie, truly a great Ambassador for Go Airlink and New York City.
Amazing service! Cal was great assisting me. A very safe and trustworthy company to travel to JFK. I recommend it ⭐️
We have been drive sto JFK AirPort from our hotel in dowtown from Andrea.
She has the BEST person we met here in NY: so fine, so kind, so everything. It’s been a great travel to the airport.
Thanks her once again for the amazing experience
I could have been home by the time we left.
I booked a shuttle from JFK to Manhattan. My flight arrives early and when I met with the shuttle rep at the welcome center he told me no worries they’d get me out 30 minutes early.
Well talk about over promising and UNDER delivering.
They did not only NOT get me out early but they left 20 minutes late.
I seriously could have been home now if I took the train.
Great value and wonderful driver. Amit was a few minutes behind my pickup time but called to reassure me he was on his way. Amit was very professional and great driving skills!