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Reviews Submitted through Google
Arrived early and we had a smooth ride to the airport
Reviews Submitted through Our Site
Occasionally a long wait for the ride but it’s due to New York traffic and not the company’s fault. They respond very quickly and even upgraded me to a private sedan when the shuttle was not available. I will continue using them.
I’ve used their shuttle service a number of times (one-way and round trips) and was happy every time. Professional, on time, patient, easy to book and follow-up if needed. Truly recommend.
Great service ,our driver was very kind, we had an issue with the share ride and they kindly offer to us another option and solution
Great service.
I came to New York very early in the morning (5 am). I was extremely exhausted. GoAirlink upgraded me to a private sedan. Way to go!!
Great experience in both directions! Stephanie was in the airport with a sign before I could call. Andrea was early and contacted me to coordinate. Highly recommend.
Go Airlink helped make our first trip to NYC a huge success. We were a group of 8 so booked the private van from EWR to Manhattan and back. We were ready 45 minutes earlier than we had put on the booking and Gee was already on route and nearby. It was seamless. We had Andrea on the way back to the airport and she arrived right on time and was a lovely driver. Would highly recommend this service to anyone travelling to NYC.
Great experience. Traveled from Jan 2nd – Jan 6th. Both drivers to and from the airport were there on time and had great communication. I would 100% recommend and use this service again.
Sehr freundliche und gewissenhaften Fahrerin. Kompetente Tips für den Aufenthalt in New York.
We took our first trip to NYC and used GO Airlink to take us from Newark to Mid Town Manhattan. The experience could not have been better. Our driver, Stephanie, was on time and incredibly friendly. She set the tone for our whole weekend. From minute one we felt like we were being driven to our hotel by family. She was able to give us tips on how to navigate Manhattan, good places to go and places to avoid. These insights were incredibly useful to us as first time visitors. After an amazing 3 days of Christmastime in New York, Stephanie was also our driver back to the airport. By the time we unloaded, we were actually sad to have to say goodbye. We were incredibly grateful that GO Airlink proved to be everything we hoped for in our transportation needs and we got the added bonus of meeting Stephanie, truly a great Ambassador for Go Airlink and New York City.