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4.7 out of 5 stars (based on 108 reviews)
Driver was early, courteous and the vehicle was a late model sedan extremely clean.
Clean vehicle. Very good driver. Thx.
the services and the indications where i can pick up it was good.. ithink they have to use a sign or reference that there is the shuttle services booked.. But for other reasons it was ok with the service and profesionalism of the driver and contact center.
My booking from Newark to The City (Manhattan) was a bit worrying as I had trouble getting through on the free phone at the welcome centre at the airport, but once I eventually made contact I was told to wait outside the airport (for about 10 minutes) I was wondering if anyone would actually turn up as they had a problem with the shuttle bus so they sent a private car as a replacement . it was a very cold, wet, dark evening – but they did eventually arrive and I was very happy to see them they dropped me at my hotel in good time. I used them again on a return journey from my hotel to JFK airport, they were there on time and we got to the airport in plenty of time even on a Friday afternoon through rush hour traffic – YES I WOULD USE THEIR SERVICE AGAIN
Excellent service and professional courteous, I would definitely use GO Air Link again.
They service was great they was courteous they provided me with transportation better than the transportation I asked for they accommodated me with better service with no extra charge I would recommend them to my family and friends and the driver was helpful and polite and they was on time
We’ve been asked to leave a review, because we had a ride with airlink. So we actually have had two rides. One shared ride from the airport to the hotel and the second back to the airport a few days later.
The first ride was really bad. Until we have been collected, we waited more than an hour standing at the welcome center of JFK Airport. The ride took very long, because everyone who has been collected after we have been collected, got their drop off before it was us the leave the car. We were the last ones.
The second ride unfortunately wasn‘t great, too.
Instead of that normal bigger type of mini-bus, we have been collected by a Sedan. Now we were told afterwards, that this was supposed to be an upgrade, because the other one failed.
We did not think that this ride was an upgrade.
Yes, the car looked nicer. The driver was extremely friendly and nice but the car was way to small for 6 adults plus lots of luggage.
I sat in the second row squeezed in the middle and it was really uncomfortable.
And knowing the NY traffic, the pickup time airlink offered us, was way to late. We reached the airport so short in time, that after checking in and security control only minutes have been left until we had to bord.
So the result of these experiences will be that we won‘t no longer choose Airlink or SuperShuttle and would rather use Uber next time.
Excellent service! Booked shared ride but after flight delays missed my shuttle reservation but GOLink upgraded to sedan and got me to destination in comfort and stress free!!!
great on time service. booked a shared ride but was provided an upgrade as there were no other passengers at the time of my pick up.
would definitely use this service again.
Great experience right on time