Your feedback is important to us!

GO Airlink Reviews

What's on your mind?

GO Airlink is constantly striving to provide best service we can and we can’t do that without your feedback.

While we want to read your feedback, if you need to speak with someone directly, please contact our Customer Service Center at 1-212-812-9000.

4.6
4.6 out of 5 stars (based on 272 reviews)
Excellent80%
Very good8%
Average6%
Poor6%
Terrible0%

Reviews Submitted through Google

Excellent service and very reasonable pricing. Drivers showed up as scheduled. Highly recommend.
Drivers always notified me of their on-time arrival. Very courteous and helpful. Will use this service again.
Early, friendly and clean car!
Excellent service and a very good ride into manhattan. Company was very responsive. Would definitely use them again
Dispatch was awesome and the drivers were professional, on-time, and courteous. Highly recommend.
Driver was friendly and shared information about sight seeing options
Omar, you were great. Thanks for a smooth ride to airport.
Arrived early and called ahead of time. Very efficient service.

Reviews Submitted through Our Site

Great service ,our driver was very kind, we had an issue with the share ride and they kindly offer to us another option and solution

Rose Gil

Great service.

Natalie

I came to New York very early in the morning (5 am). I was extremely exhausted. GoAirlink upgraded me to a private sedan. Way to go!!

A. Zohar

Great experience in both directions! Stephanie was in the airport with a sign before I could call. Andrea was early and contacted me to coordinate. Highly recommend.

Norman

Go Airlink helped make our first trip to NYC a huge success. We were a group of 8 so booked the private van from EWR to Manhattan and back. We were ready 45 minutes earlier than we had put on the booking and Gee was already on route and nearby. It was seamless. We had Andrea on the way back to the airport and she arrived right on time and was a lovely driver. Would highly recommend this service to anyone travelling to NYC.

Krista MacLellan

Great experience. Traveled from Jan 2nd – Jan 6th. Both drivers to and from the airport were there on time and had great communication. I would 100% recommend and use this service again.

Patricia Gomez

Sehr freundliche und gewissenhaften Fahrerin. Kompetente Tips für den Aufenthalt in New York.

Peter Albers

We took our first trip to NYC and used GO Airlink to take us from Newark to Mid Town Manhattan. The experience could not have been better. Our driver, Stephanie, was on time and incredibly friendly. She set the tone for our whole weekend. From minute one we felt like we were being driven to our hotel by family. She was able to give us tips on how to navigate Manhattan, good places to go and places to avoid. These insights were incredibly useful to us as first time visitors. After an amazing 3 days of Christmastime in New York, Stephanie was also our driver back to the airport. By the time we unloaded, we were actually sad to have to say goodbye. We were incredibly grateful that GO Airlink proved to be everything we hoped for in our transportation needs and we got the added bonus of meeting Stephanie, truly a great Ambassador for Go Airlink and New York City.

The Lesters

Amazing service! Cal was great assisting me. A very safe and trustworthy company to travel to JFK. I recommend it ⭐️

Lourdes

We have been drive sto JFK AirPort from our hotel in dowtown from Andrea.

She has the BEST person we met here in NY: so fine, so kind, so everything. It’s been a great travel to the airport.

Thanks her once again for the amazing experience

Valerio