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GO Airlink Reviews

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4.6
4.6 out of 5 stars (based on 292 reviews)
Excellent78%
Very good8%
Average6%
Poor8%
Terrible0%

Reviews Submitted through Google

Lizmar Marrero
2 hours ago
Recommended
Bobby A
3 hours ago
On time. Comfortable ride
Meghin Hamilton
4 hours ago
Kimberly Keating
7 hours ago
Efficient and friendly
Juheui Jung
9 hours ago
David Stone
10 hours ago
I’ve never had a bad experience. Communication is outstanding vehicles are always on time and Clean . Thank you for making my travels more stress-free
Josh Colton
20 hours ago
MBarek, takes his driving profession seriously. He is prompt, friendly and has a lot of experience with the NYC area! It was a pleasure riding with him.
Arjun Nair
21 hours ago
He was great! I highly recommend him!
Robert A
23 hours ago
Best driver ever. Safe driver and really friendly. You dont find drivers like him in NYC.
Sabrina That
1 day ago
Amazing drivers! With utmost care, very on time and well driven and safe. I recommend it to everybody who’s traveling

Reviews Submitted through Our Site

Very accommodating, drivers where very nice and helpful

Albert Yongque

Great experience. My drivers to and from the airport arrived promptly to pick me up and contacted me directly to let me know where to meet them. The drivers arrived slightly ahead of the arranged pick-up time, so I never had to wait for my ride. Everyone I spoke with, including customer service and the drivers, was friendly, helpful, and professional.

Laura W

Excellent professional courteous service and looking forward to using your services again in future thanks

Joey Gaines

I booked a shared ride to JFK on 2/19/25 for a 4:00am pick up. I was informed that a Lincoln Sedan will pick me up instead. It was a wonderful upgrade from a shared van. Mohammed was quiet and got me to JFK safely.

Maria Rodriguez

Quick and comfortable ride from Midtown East to Manhattan

Eirini

Muy buen servicio! Te envían un SMS para que puedas ir viendo el recorrido del shuttle antes de llegar y puedas estar listo en el hotel.

Noel

I was able to easily connect with the driver once we landed because of a text that was sent connecting us. He was super nice and informative. The vehicle was comfortable, clean and spacious. We were there during the snow storm so our return flight got changed multiple times. Customer service was very helpful and kind when I had to repeatedly change our pick-up time. Our ride back to the airport was smooth. We will definitely use them again!

Lizette

Very good service: on time, efficient drivers, good communication. Never been to New York before: Airlink made transportation from LaGuardia to hotel in Manhattan easy.

S Roberts

We had a great experience using Go Airlink Shuttle to & from JFK International airport in NY. I went to the welcome desk at the airport. I asked if there were any hotel shuttles available. I was referred to Go Airlink. It was 69.00 for 2.people in a van shuttle. Driver was nice. He gave us some tips and was personable. For the return, we went online booked a pick up time and date. It was fairly simple. Driver was approx. 15 min., but he communicated his location and advised us due to traffic he was running a.little late. I appreciated the comminicationn from the driver. Also, I received a confirmation text that our driver was on his way and locarion. Driver was quiet and nonengaing. It was not a.big deal just an observation. Overall, we had a good experience. I would recommend and personally use them again.

Adrianne

Always a wonderful experience riding anywhere with AirLink ! The vehicles are luxurious and drivers are superb: courteous and always prompt!!!!!

Ellen Regenstein